Enterprise Release Manager

Introduction:

The Enterprise Release Manager is responsible for planning, coordinating, and executing release activities across Motion’s enterprise application landscape, with a primary focus on Commercial Off-The-Shelf (COTS) systems such as Sterling DOM, Manhattan WMS, Microsoft Dynamics 365, and other enterprise platforms. This role ensures that version upgrades, patches, and feature releases from multiple vendors are evaluated, thoroughly validated, and deployed consistently and safely across the enterprise. The Enterprise Release Manager acts as the central orchestrator between product vendors, domain teams, QA/testing, support teams, and business stakeholders to ensure smooth, predictable, and high-quality releases.

Responsibilities:

• Own and manage the enterprise release lifecycle, including planning, scheduling, coordinating, and controlling releases across all COTS and enterprise systems
• Review and assess vendor version updates to identify technical and business impacts and ensure alignment with operational readiness
• Coordinate all release validation activities, working closely with QA/testing, domain teams, and support teams to ensure functional, integration, and regression testing is completed prior to deployment
• Facilitate release readiness, including checklists, quality gates, release validation evidence, and go/no-go meetings with technical and business stakeholders
• Oversee deployment execution, including release steps, cutover coordination, issue tracking, communications, and rollback/contingency procedures
• Manage release risks, dependencies, and cross-system impacts, ensuring stability of integrations—particularly across systems like DOM → WMS → ERP
• Maintain comprehensive release documentation, including calendars, runbooks, summaries of vendor release notes, and lessons learned to drive continuous process improvement
• Act as the central liaison to software vendors, coordinating timelines, validating compatibility, reviewing technical updates, and escalating issues related to product releases

Requirements:

• Bachelor’s degree in computer science, Information Systems, Engineering, or related field
• 10+ years of IT experience, including 5+ years focused on release management or enterprise application delivery
• Experience managing releases for complex, multivendor COTS ecosystems strongly preferred
• Prior exposure to platforms such as Sterling DOM, Manhattan WMS, and Microsoft Dynamics 365 is a significant plus

Skills:

• Strong understanding of the release management lifecycle, including planning, testing, tracking, deployment, and communication
• Demonstrated experience coordinating across development, QA, support, operations, and vendor teams in a multisystem environment
• Familiarity with COTS upgrade cycles, version compatibility, and impact assessment across integrated enterprise systems
• Excellent organizational skills, with strong attention to detail and the ability to manage multiple releases concurrently
• Strong problem-solving skills, with the ability to anticipate risks, manage dependencies, and support rapid issue resolution
• Strong communication skills, with the ability to convey complex release requirements and updates to technical and non-technical stakeholders