Network Engineer - DDI (DNS/DHCP/IPAM)

Job#: 3031978

Job Description:
Network Engineer - DDI (DNS/DHCP/IPAM)

Location: Chandler, Arizona (Hybrid)

Employment Type: Contract

Contract Duration: 6 Months

Role Overview

We are seeking a DDI Engineer to provide network operations support for DHCP/DNS/IP address management infrastructure. This role involves 24x7 support for production systems, necessitating some off-hours and weekend work. The DDI Engineer will manage service requests, incidents, and changes, including adding, modifying, or deleting DDI configurations.

Key Responsibilities

• Provide network operations support for DHCP/DNS/IP address management infrastructure.
• Manage the full lifecycle of DDI requests, including design, peer review, scheduling, implementation, and closure.
• Fulfill service requests by analyzing customer needs, prioritizing, scheduling, and executing changes.
• Collaborate with internal teams, including Network Operations, Engineering, and Architecture, on configuration design and impact assessment.
• Perform validation testing and pre-work in non-production environments.
• Adhere to established processes for change management and design reviews.
• Manage QIP globally for different regions and handle resource record, device registration, and site code requests.
• Work with business partners and customers to resolve level 2-3 support issues.

Required Qualifications

Experience:

• Hands-on experience with Bluecat, Vital QIP, and DNS tools.
• Experience in Network Operations Service Delivery.
• Experience with Remedy ITSM for service requests, work orders, change, and incident management.

Technical Skills:

• Subject matter expertise in DDI requests (Vital QIP and Bluecat).
• Knowledge of network concepts such as DNS, DHCP, Firewalls, Load balancing, IPS, and basic routing/switching.
• Understanding of TCP/IP and packet analysis.
• Familiarity with authentication protocols including DNS, DHCP, Subnetting, LDAP, IWA, SSO, and Active Directory.
• Knowledge of tools like Remedy, Putty, and Windows PowerShell.

Professional Skills:

• Knowledge of process management, ITIL v3/v4.
• Analytical skills and adherence to operational discipline.
• Effective verbal and written communication skills.

Work Environment

This position requires a hybrid schedule with a minimum of three days per week onsite.

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Apex uses a virtual recruiter as part of the application process. Click for more details.

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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.