Business Analyst

Job Title: Business Analyst
Location: 1025 Airport Pkwy, Gainesville, GA 30501
Duration: Full Time

About the role

The Business Analyst supports the Product Owner on D1 Connect, translating business needs into clear, testable requirements and guiding them through delivery, UAT, and rollout.

Responsibilities

Requirements & Stakeholder Engagement

• Lead discovery with business users and subject matter experts through interviews, workshops, and observation of current processes.

• Proactively follow up with stakeholders to close gaps, resolve conflicting needs, and confirm decisions.

• Document current and future state processes and identify operational impacts of proposed changes.

• Write clear user stories with testable acceptance criteria, business rules, and process flows.

Agile Delivery

• Partner with the Product Owner to refine and prioritize the backlog.

• Run Scrum ceremonies including daily stand-ups, backlog refinement, and sprint reviews.

• Serve as the day-to-day bridge between the business and the delivery team, answering questions and clarifying scope.

• Track open questions, dependencies, and risks and raise them early.

UAT & Rollout

• Plan and coordinate User Acceptance Testing, including test scenarios, scheduling business testers, defect triage, and sign-off.

• Support rollout planning, including user communications, training materials, quick-reference guides, and go-live support.

• Gather post-launch feedback and turn it into backlog improvements.

Position Requirements

Formal Education & Certification

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent experience.

• CBAP, CCBA, PMI-PBA, or Agile/Scrum certification preferred.

Knowledge & Experience

• 4+ years of business analysis experience on software applications or digital products. Demonstrated quality of work matters more than years.

• Proven experience eliciting requirements from business stakeholders and writing user stories with acceptance criteria.

• Hands-on experience running Scrum ceremonies in an Agile environment.

• Experience planning and coordinating UAT and supporting production rollouts.

• Experience with Jira, Azure DevOps, Confluence, or similar tools.

• Experience with vendor or supplier portals, ERP, procurement, or accounts payable processes preferred.

• Experience in fuel, logistics, supply chain, or another B2B operational environment preferred.

Qualifications & Characteristics

• Personable and confident communicator who can get clear answers from busy or hard-to-reach stakeholders.

• Able to explain technical concepts to business users and business needs to technical teams.

• Strong follow-through: owns open questions until they are resolved.

• Adapts quickly to changing priorities and picks up new business domains fast.

• Positive, accountable attitude and a strong service orientation.