IT Help Desk

Syracuse, NY, US • Posted 5 hours ago • Updated 5 hours ago
Contract W2
6 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

✨ Finding the perfect fit...

Job Details

Skills

  • IT Help Desk

Summary

 Bachelor’s degree in computer science, electronics engineering or other engineering or technical discipline is required.

•            5 years of experience; 8 years of additional relevant experience may be substituted for education.

•            Previous experience in a supervisory role within IT service management or a related field.

•            Strong understanding of customer relationship management principles and practices.

•            Excellent communication and interpersonal skills.

•            Proven ability to manage personnel and track performance metrics.

•            Ability to identify and mitigate risks effectively.

•            Well-versed in IT Service Management and customer relationship management.

•            Experience with IT incident and service request ticketing systems, such as ServiceNow.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91088966
  • Position Id: 9044358
  • Posted 5 hours ago
Contact the job poster
Yasin Pathan

Yasin Pathan

Recruiting Manager @ Boston Associate Software Systems
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Syracuse, New York

4d ago

Easy Apply

Contract

Depends on Experience

Remote

3d ago

Easy Apply

Contract, Third Party

Depends on Experience

No location provided

Today

Full-time

Compensation information provided in the description

Remote or North Carolina

Today

Full-time

USD 108,500.00 - 155,000.00 per year

Search all similar jobs