Overview:We are seeking a Desktop Support Technician to provide hands-on technical support in a corporate environment. This role focuses on workstation deployment, hardware troubleshooting, user account management, and resolving day-to-day break/fix issues. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced IT setting.
Key ResponsibilitiesWorkstation Deployment & Imaging- Deploy, reimage, and configure Windows PCs and laptops following corporate standards.
- Perform cable management and workstation setup to ensure a clean, organized, and functional desktop environment.
- Assist with hardware rollouts, refresh cycles, and new-hire workstation preparation.
User Account & Access Management- Utilize Active Directory to add, remove, and update user accounts and security groups.
- Ensure proper access permissions and follow established identity management procedures.
Hardware Troubleshooting & Repairs- Diagnose and resolve issues with PCs, monitors, laptops, printers, and peripherals.
- Perform minor hardware repairs and component replacements as needed.
- Support on-site and remote users with hardware-related problems and equipment setup.
Technical Support & Break/Fix- Provide prompt troubleshooting for software, hardware, and general desktop support issues.
- Work through deployments, break/fix incidents, and technical tickets with a focus on timely resolution.
- Escalate complex problems to senior team members when necessary while maintaining communication with the end user.
Qualifications- Experience in desktop support within a corporate or enterprise environment.
- Proficiency with Windows operating systems and common desktop applications.
- Hands-on experience with Active Directory for basic user administration.
- Strong troubleshooting ability with hardware and peripherals.
- Excellent communication, customer service, and problem-solving skills.
Job Type & LocationThis is a Contract position based out of Philadelphia, PA.
Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully onsite position in Philadelphia,PA.
Application DeadlineThis position is anticipated to close on Mar 14, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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