Apigee Support Engineer

Jersey City, NJ, US • Posted 15 hours ago • Updated 15 hours ago
Full Time
No Travel Required
On-site
80000 - 90000/yr
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Job Details

Skills

  • API
  • apigee

Summary

Apigee Support Engineer
Yrs of exp: 8 + Yrs
Work Location: Jersey City, NJ / Dallas, TX / Tampa, FL (Onsite)
Role: Full time / Permanent role

Job Description

Job Title: Apigee Support Engineer

Position Summary

We are seeking a skilled Apigee Support Engineer to manage, monitor, and optimize our enterprise API infrastructure. The ideal candidate has deep operational and troubleshooting experience with Google Cloud's Apigee platform (Edge, X, or Hybrid), strong Linux/Kubernetes skills, and a passion for resolving complex integration and performance challenges. You will work closely with development, security, and infrastructure teams to ensure seamless API operations

Required Skills & Qualifications

  • Experience: 8–9+ years of IT experience, with at least 5+years focused specifically on Apigee API management, administration, or support.
  • Platform Expertise: Hands-on experience with Apigee Edge (OPDK/Cloud), Apigee X, or Apigee Hybrid
  • Core Protocols & Security: Strong understanding of REST, SOAP, GraphQL, OAuth 2.0, OpenID Connect (OIDC), JWT, and mTLS.
  • Infrastructure & OS: Proficiency in Linux/Unix administration, networking fundamentals (DNS, firewalls, load balancers), and container orchestration (Docker, Kubernetes/GKE).
  • Scripting & Automation: Working knowledge of shell scripting (Bash/Python) and Infrastructure as Code (Terraform).
  • Monitoring Tools: Experience with log analysis and APM tools such as Splunk, ELK stack, Dynatrace, Datadog, or Grafana.
  • Education: Bachelor’s degree in Computer Science, Information Technology, or a related technical field.

Key Responsibilities

Operations & Maintenance

  • Administer and Support: Manage Apigee environments (OPDK, Apigee X, or Hybrid) across development, testing, and production stages.
  • Platform Monitoring: Monitor platform health, capacity, latency, and availability using observability and analytics tools.
  • Upgrades & Patching: Plan and execute software upgrades, firmware updates, and security patch deployment.
  • Certificate & Security Management: Manage SSL/TLS certificate lifecycles, OAuth tokens, and API security policies.]

Troubleshooting & Incident Management

  • Issue Resolution: Troubleshoot and resolve API proxy flows, policies (Spike Arrest, Quota, Caching), and connectivity roadblocks.
  • Root Cause Analysis (RCA): Investigate production incidents, perform deep-dive log analysis, and apply permanent fixes or workarounds.
  • Vendor Escalation: Coordinate effectively with Google Global Support or third-party vendors for high-severity platform bugs.

Collaboration & CI/CD

  • DevOps Integration: Deploy proxy configurations and manage infrastructure changes via CI/CD pipelines (Jenkins, GitLab, Terraform).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91172467
  • Position Id: 9112050
  • Posted 15 hours ago

Company Info

About TATA Consultancy Services Limited

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large.

With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises.

Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment.

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SJ

Swapna Janumanchi

Recruiter @ TATA Consultancy Services Limited

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