Copilot COE Change Management at Malvern, PA- Onsite

Hi,

Greetings from Sysmind Tech Pvt Ltd.

Job Description

Role - Copilot COE Change Management

Location - Malvern, PA- Onsite

ROLE_DESCRIPTION -

• 7 years’ experience as a Copilot COE Change Management

Roles & Responsibilities

• Own and maintain the Copilot CoE knowledge base, including policies, FAQs, best practices, and adoption guidance

• Design, schedule, and facilitate Copilot training programs, Lunch & Learn sessions, and enablement forums

• Act as the central point for Copilot change management, including release readiness, impact assessment, and adoption support

• Stay current on Microsoft Copilot roadmap updates, features, and deprecations, translating them into business relevant guidance

• Communicate Copilot updates, changes, and best practices clearly and consistently across the organization

• Partner with Risk, Compliance, Legal, Privacy, and InfoSec teams to ensure Copilot compliance with BFSI regulatory and internal standards

• Support and enforce Copilot governance frameworks, including acceptable use, data handling, and monitoring controls

• Build and sustain a Copilot user community to drive engagement, best practice sharing, and continuous learning

• Develop role based enablement content tailored to end users, power users, managers, and technical teams

• Track adoption trends, training effectiveness, and change impacts, providing insights to CoE leadership

• Support responsible AI use by embedding compliance, risk awareness, and governance into enablement efforts

• Continuously identify opportunities to improve Copilot adoption, education, and organizational readiness

• Familiar with M365/D365 family application administration

Skills: Microsoft Dynamics 365 Commerce Change Management

Experience Required: 8-10

Warm Regards,

Mahesh Gupta | SYSMIND LLC

Sr. Technical Recruiter

Cell: +1  Ext: 3508

Phone: +1  

Email:

Website: 

Address: 400 Alexander Park Dr, Suite 103, Princeton, NJ 08540

SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.