About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at
About the Opportunity DMI, LLC is seeking a
AV Technician to join us.
Duties and Responsibilities:- Operate and monitor the audio and video systems in the MGA and DLS facilities, including the chambers, committee rooms, conference rooms, and public areas.
- Ensure the quality and reliability of the audio and video signals, including the sound, lighting, projection, recording, streaming, and broadcasting.
- Troubleshoot and resolve any technical issues or malfunctions that may arise during the sessions, hearings, meetings, or events.
- Maintain and update the inventory records and documentation of the audio/video equipment and software.
- Coordinate and communicate with the integrators and vendors to service, repair, update, or replace the audio and video equipment as required.
- Provide documentation, training and support to the ITO staff, MGA and DLS members, and visiting guests on the use and operation of the audio and video systems.
Qualifications Education and Years of Experience: - Associate degree from an accredited college or university in broadcast engineering or communications technology or commensurate experience required.
- Excellent communication and customer service skills necessary to assist non-technical users with computer systems and applications.
- 2-5 years of experience working with AV networking and infrastructure preferred.
- 1-3 years of working in an enterprise Hybrid environment using Zoom and Teams required.
- Certificates earned in the use and understanding of various hardware/software applications preferred.
- CompTIA A+ and/or CompTIA Network+ certificate preferred but not required.
- Ability to lift equipment weighing 30 lbs. or more, climbing stairs and ladders, confined seating and operate hand tools for installation and repair of equipment.
- Available to work overtime as required to meet legislative deadlines.
Preferred Requirements:- Mediasite Monitor application, Mediasite encoders/recorders, AJA HELO encoders/recorders, Zoom conferencing software, BiAmp Tesira digital signal processors, Brahler and Sennheiser conferencing systems, Crestron DM Matrix switchers, transmitter, and receiver. DM-NVX (AVoIP) transmitters and receivers, controllers and touch panels, Crestron XiO Cloud end-point management software, assisted listening device setup, distribution, and support.
Background Requirements: Successful completion of a Fingerprint background investigation.
Physical Requirements: None required for this position.
Location: Department of Legislative Services, Maryland General Assembly, 90 State Circle, Annapolis, MD 21401
Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
- Do What's Right - We lead with honesty and integrity.
- Own the Outcome - We take responsibility and deliver.
- Deliver for Our Customers - We are relentless about delivering value.
- Think Bold, Act Smart - We innovate with purpose.
- Win Together - We collaborate and celebrate our success.
These values aren't just ideals-they show up in how we support every part of your well-being:
- Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
- Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
- Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
- Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
- Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. ship may be required for some positions.
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