Systems Engineer

Description

We are looking for a Systems Engineer to support the reliability, performance, and day-to-day administration of cloud infrastructure in Minneapolis, Minnesota. This role works closely with technical teams and business partners to maintain core Azure and cloud-based services, resolve operational issues, and keep systems secure, current, and well-documented. The ideal candidate brings hands-on experience with cloud platforms, strong attention to process, and a proactive approach to improving service delivery.

Responsibilities:
Build, configure, and support cloud infrastructure and platform services across Azure and related environments.
Monitor system availability and overall platform health, performing regular checks to identify and address issues before they affect operations.
Plan and execute operating system and application updates during approved maintenance periods, including validation and post-deployment review.
Manage cloud storage artifacts such as snapshots and unused volumes by tracking lifecycle status and removing obsolete resources.
Coordinate certificate issuance and renewal activities for externally accessible websites and services.
Fulfill infrastructure change requests such as server resizing and capacity adjustments to align resources with operational needs.
Handle incidents and service requests through the ticketing queue, delivering timely resolution for user and system concerns.
Review server records and supporting system data on a scheduled basis to ensure accuracy, completeness, and audit readiness.
Partner with stakeholders to gather requirements for new capabilities, support service implementation, and contribute recommendations for process and technology improvements.
Create and maintain technical documentation, including procedures, standards, and support materials for cloud operations.

Requirements

At least 2 years of experience supporting systems engineering, cloud operations, or infrastructure administration.

Working knowledge of Microsoft Azure and cloud administration practices in enterprise environments.

Experience with Microsoft Windows Server administration and support.

Familiarity with Azure Active Directory and identity-related system management.

Exposure to Amazon Web Services (AWS) and an understanding of multi-cloud environments.

Experience following change management procedures and working within defined maintenance windows.

Ability to manage and resolve work through a service management platform such as ServiceNow.

Strong troubleshooting, organization, and written communication skills.

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