Position Title: Jira Support Engineer / Jira Administrator
Location: Remote
Contract or Fulltime
Exp: 5-10 yrs of relevant exp required.
H1B, USC
Sr. Atlassian cloud Jira/ confluence administrators' contractors who need to have hands-on experience (5 years+) , with good logical thinking and familiar with the Atlassian Jira / confluence support
Must have
Automation, Administration, Jira, Scripting, Jira work...
Role Overview:
The Jira Support Engineer will be responsible for administering, configuring, and supporting Jira environments for business and technical teams. This role requires strong Jira administration capabilities, including automation and scripting, along with solid organizational and communication skills to ensure smooth operations and user support.
Technical Skills
Handson experience with Jira administration (minimum 3-5 years preferred).
Strong understanding of Jira workflows, schemes, permission management, and configurations.
Experience in Jira automation (Automation for Jira, Script Runner, or similar).
Knowledge of scripting languages such as Groovy, JavaScript, or Python is a plus.
Basic understanding of Confluence integration is preferred.
Organizational & Functional Skills
Excellent analytical and problemsolving skills.
Ability to understand business processes and map them into Jira workflows.
Strong communication and documentation abilities.
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