Business Analyst / Software Tester

This hybrid role combines business analysis with software quality assurance testing responsibilities. This senior BA / Tester role will work with the business and other stakeholders to support the business process analysis. This role will work with multiple internal and external stakeholders to capture requirements, business process workflows and develop other BA artifacts

Business Analyst Duties:

• Develop a strong understanding of the functions, uses and requirements for the system Gather, analyze, and document business requirements from stakeholders.
• Identifying and documenting current and future state process workflows
• Developing documents such as: Business objects inventory list Reports, email notifications and Forms List, Email Notifications/Letters Inventory List, User Stories, Permission Matrix, Wireframes
• Additional development of documents may include but is not limited to entity relationship diagrams, data dictionaries, system context diagrams
• Preparing and maintaining project documentation and artifacts including analysis, reports and user documentation
• Help business develop use cases
• Translate business needs into functional specifications and user stories.
• Collaborate with development teams to ensure requirements are understood and implemented correctly
• Supporting required system go-live activities
• Documenting gap analysis

Software Testing Duties

• Execute manual and automated test cases to validate software functionality, performance, and security.
• Perform data migration testing to ensure accurate transfer of data between systems.
• Conduct back-end testing, including validation of APIs, server-side logic, and integration points.
• Write and execute database queries (SQL) to verify data integrity and consistency.
• Identify, document, and track software defects using issue tracking tools (e.g., Jira, QC, ADO).
• Collaborate with developers and product teams to resolve bugs and improve application quality.
• Perform regression, integration, and user acceptance testing (UAT).
• Create and maintain test plans, test scripts, and testing documentation.
• Ensure compliance with QA standards and best practices.
• Strong English comprehension and communication skills (spoken and written) for clear documentation and effective user support.
• Ability to work autonomously and be a "self-starter"
• Experience working in a fast-paced Agile Testing environment