Principal Experience Designer

Description

Customer is working to stand up an experience-led operating model to improve adoption, clarity, and outcomes across critical initiatives for internal sales teams. The Principal Experience Designer will establish the experience systems, interaction patterns, and lightweight governance that enable consistent, usable, and scalable digital experiences so teams can move faster with less rework. *This is not a visual design or creative production role. The Principal Experience Designer will set the quality bar, operating norms, and delivery standards for the Experience Design (XD) function, acting as the de facto design lead until the organization scales to add dedicated people leadership. It is a strategy + systems + hands-on execution role focused on the foundations that improve usability, adoption, and delivery speed. 1.Establish Design Systems & Design Governance o Define and implement reusable interaction patterns and experience standards across internal sales initiatives. o Stand up lightweight design governance that enables speed (not bureaucracy) and reduces one-off UX decisions. o Build and maintain templates and reusable components that ensure the design system and brand style are consistently applied across offerings. o Own and maintain design system documentation (patterns, components, usage guidance, and decision rationale) to enable consistent reuse and adoption across teams. 2.Drive UX Strategy Embedded in Live Work o Partner with internal sales teams to shape experience direction early-before build decisions are locked. o Translate business outcomes into defensible experience intent that can be reused across programs. o Produce and deliver executive-ready readouts (narratives and presentations) on experience strategy, decisions, progress, risks, and tradeoffs. 3.Enable Adoption Through Consistency and Clarity o Partner with UX Research and Adoption Experience (AX) to design experiences that build confidence, clarity, and trust. o Ensure experiences are ready to adopt at launch (clear patterns, reduced friction, minimal workarounds). 4.Build Reuse and Reduce Rework o Create reusable components, templates, and decision frameworks that reduce rework across initiatives. o Leave behind documentation and ways of working that strengthen the experience system beyond any single project. 5. Coach and Elevate Experience Practice o Coach designers and cross-disciplinary partners on systems thinking, human factors, usability, and decision-centric design. o Help define how XD partners with other business and technology teams. Experience operating model.

Skills

ux strategy, design system, human factors usability, figma

Top Skills Details

ux strategy,design system,human factors usability,figma

Additional Skills & Qualifications

Required Skills (Must-Haves) Design systems leadership: Proven ability to create and operationalize design systems (patterns, components, guidelines) that increase speed and consistency. Interaction and workflow design: Deep expertise designing complex workflows, decision experiences, and role-based journeys. Human factors & usability: Strong grounding in usability heuristics, cognitive load reduction, accessibility-minded design, and practical UX quality measures. Governance that enables speed: Ability to implement lightweight standards and review mechanisms that reduce rework without slowing teams down. Cross-disciplinary influence: Strong stakeholder management; able to align business, design, and technology partners around shared intent and tradeoffs. Outcome framing: Ability to translate business outcomes into experience intent, measurable usability improvements, and adoption-ready delivery criteria. Communication: Executive-level communication and presentation skills; able to deliver executive-ready narratives, explain rationale and tradeoffs, and document patterns/decisions clearly for broad reuse. Preferred Skills (Nice-to-Haves) Experience in Salesforce experience design or other CRM/field systems. Familiarity with research methods and the ability to partner effectively with UXR. Experience enabling design reuse across multiple teams/programs. Knowledge of analytics-informed UX iteration (instrumentation, feedback loops). What Success Looks Like After 6 Months A clear set of reusable interaction patterns and experience standards are in place and actively used across internal sales team initiatives. Reduced UX rework and faster delivery cycles due to shared systems and early alignment. Measurable improvement in usability and adoption readiness for priority Internal sales experiences. Teams have a repeatable way of working for experience decisions (not dependent on one person).

Experience Level

Expert Level

Job Type & Location
This is a Contract position based out of Winston-Salem, NC.
Pay and Benefits
The pay range for this position is $90.00 - $120.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Winston-Salem,NC.
Application Deadline
This position is anticipated to close on May 1, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.