Senior Storage System Administrator

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

Join the innovative team at Kyndryl as a Client Technical Solutioner and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services.

As a Senior Storage System Administrator, at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.

There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Please note we are unable to provide visa sponsorship at this time.

Required Skills and Experience

Primary Skills

• 5 years experience working with GDPS administration, including Global Mirror replication monitoring, maintenance, and 4-site configurations.
• 10 years experience in Cyber Resiliency technologies: CSM, Thin Provisioning, Safeguarded Copy, and Cyber Vault operations is preferred
• Advanced DFSMShsm (HSM) administration, troubleshooting, and tuning.
• Strong JCL development and diagnostic skills.

Technical Skills and Tools

• Programming & scripting: REXX, SAS
• Storage utilities and services: ICKDSF, DFDSS, FDR, DSCLI, TDMF
• Storage Management Subsystem: SMS, including design, debugging, and ACS routines
• Tape and catalog management: RMM, ICF Catalog administration (monitoring, consolidation, reorganization, recovery)
• Performance and data utilities: Syncsort, StopX37, SEA Soft, Dino Software tools

Storage Systems & Replication Technologies

• IBM replication technologies:
  PPRC, Metro Mirror, Global Mirror, Hiperswap failover/failback
• Snapshot and point-in-time technologies: FlashCopy
• Disaster Recovery design, execution, and testing
• RPO monitoring, reporting, and compliance oversight

DFSMS & DFSMShsm / HSM Expertise

• Large enterprise HSM administration
• Automatic backup, dump, migration tuning
• ML1/ML2 optimization and performance analysis
• Dataset recovery, catalog validation, and troubleshooting

Hardware & Virtual Tape Expertise

• IBM TS7700 4-Grid Virtual Tape systems, including performance monitoring and utilization analytics
• IBM DS8000 configuration, migration, capacity planning, and health monitoring
• Experience with both DSCLI and GUI-based management tools

Operational & Support Responsibilities

• 247 on-call enterprise storage support- typically this should be 1 week a month
• Customer-facing technical meetings and solution discussions
• Opening and managing IBM PMRs for storage-related issues
• Supporting hardware/software upgrades, migrations, and resiliency projects
• Spreadsheet/report creation for operational insight, trending, and capacity planning
• Participation in capacity & growth management and performance tuning initiatives
• Proficient with customer-specific tools, utilities, and reporting frameworks

The compensation range for the position in the U.S. is $96,480 to $183,240 based on a full-time schedule.

Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California:$106,080 to $219,840

Colorado: $96,480 to $183,240

New York City: $115,680 to $219,840

Washington: $106,080 to $201,480

Washington DC:$106,080 to $201,480

This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

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Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.