Required following years of experience performing the following migration services:
a. 5 years’ experience migrating from Avaya to Microsoft Teams VoIP.
b. 10 years'' experience migrating from Avaya to Cisco VoIP
Required Experience
• Hands-On Experience: Expert-level experience with Cisco telephony systems and Microsoft Teams, including participation in migration projects, management of VoIP solutions, and work in production environments.
• Consulting or Implementation Experience: Experience providing consulting or implementation services for telephony solutions and supporting large-scale voice system migrations.
• Experience architecting, supporting, integrating, and migrating Webex Contact Center solutions in public-sector or large enterprise environments, including coordination across multiple departments and stakeholders.
• Experience combining technical skills, education, and certifications to effectively support migrations from legacy PBX systems, including Avaya, to modern VoIP platforms.
Skill Set:
• VoIP and Telephony: Understanding of Voice over IP (VoIP) technologies, SIP (Session Initiation Protocol), and enterprise telephony systems.
• Networking: Knowledge of networking fundamentals, including IP addressing, routing, quality of service (QoS), and network security.
• Microsoft Teams: Familiarity with Microsoft Teams architecture and its integration with Microsoft 365 services - including PowerShell commands.
• Cisco Systems: Experience with Cisco Unified Communications Manager (CUCM), Cisco Call Manager, UCCE, UCCX, CER, IM&P, Cisco Unity Connection, CUBE, Cisco ISR, Webex LGW, Webex Calling, Webex Attendant Console, CIMC, VMWare, RedSky.
• Avaya Systems: Familiarity with or experience supporting Avaya Communication Manager environments.
Desirable Certifications (preferred)
Microsoft Certifications:
• Microsoft Certified: Teams Administrator Associate
• Microsoft Certified: Microsoft 365 Enterprise Administrator Expert
Cisco Certifications:
• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)
Never miss an opportunity! Create an alert based on the job you applied for.
