HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Production Support: UPM in Plano, TX. Below is the detailed job description.
Role: Production Support: UPM
Location: Plano, TX (Onsite)
Primary Skills: Production Support - Informatica deployment, batch process, UPM(Universal Party Master)
Job Description:
Troubleshoot complex application and environment issues
Good to have skills: UPM
Monitor Alerts , batch jobs, data loads, and integrations
Maintain automation, standard operating procedures, and change logs
Coordinate with infrastructure, network, and development teams to resolve incidents
Assist with the configuration and operational deployment
Development of solutions to connect customer systems and extract and transform data
Validate and test configurations against business requirements
Effectively investigate issues/incidents and communicate findings in a root cause analysis
Support and document scheduled production processes