Job#: 3057567 Job Description: Change Management Lead/Specialist
Location: Remote, but will require travel 1x/month, PST hours required
Role Overview
An experienced Change Management Lead is required to support a portfolio of significant technology and process transformations within a large-scale supply chain organization. The program introduces new technologies, processes, and ways of working to a diverse user population ranging from highly technical stakeholders to individuals with limited technical experience. This role focuses heavily on hands-on execution, adoption, and sustainable upskilling, complementing existing leadership resources to ensure successful transformation.
Key Responsibilities
- Develop and execute comprehensive change-management plans supporting supply chain technology and process transformation.
- Assess the impact of new systems and processes across all affected stakeholder groups.
- Map current-state and future-state processes to facilitate smooth transitions.
- Develop tailored approaches to help diverse user groups transition to new technologies and workflows.
- Create and execute user adoption, training, and sustainable upskilling initiatives.
- Coordinate program communications, education, readiness, and adoption activities.
- Partner closely with program, business, and technology leaders to align objectives.
- Identify change risks and adoption barriers, developing appropriate mitigation plans.
- Support overall implementation and go-live readiness activities.
- Measure and monitor adoption rates, adjusting change activities as required.
Required Qualifications
Education: Bachelor's degree in a relevant field or equivalent professional experience is required.
Experience: Five or more years of dedicated change-management experience, with a proven track record of supporting significant technology and process change.
Technical Skills: Strong process-mapping capabilities, experience developing user adoption programs, and the demonstrated ability to move beyond strategy to personally execute change-management activities.
Preferred Qualifications
- Prior experience working within healthcare environments.
- Experience supporting enterprise-level supply chain transformations.
- Demonstrated ability to work effectively with both highly technical and non-technical audiences.
Work Environment
This position offers a partial remote work arrangement with the expectation of traveling onsite approximately once per month. Candidates must be prepared to complete necessary health-related onboarding and vaccination requirements to facilitate onsite visits.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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