Title : ServiceNow Platform Solutions Architect
Location : Lansing, MI
Duration : 12 + Months
Interview Process: In-person interviews. Candidates MUST be available for an in-person interview.
-Hybrid Work Schedule: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. Specific onsite days will be determined with the manager once a candidate is selected.
-Local candidates vs non-local: Local candidates (strongly preferred) or non-local (must be willing to relocate at their own expense from acceptance with no delays & follow the hybrid schedule)
Additional Requirements: There are several certifications listed under the required and preferred qualifications for this position. If a candidate possesses any of these certifications, it is required that you upload each of the certifications as part of the submission.
Key Responsibilities
· Architect ServiceNow platform solutions aligned with DTMB strategic goals.
· Lead technical solution design, platform governance, and best practices.
· Design and support integrations with enterprise applications and services.
· Provide technical support to developers, system administrators, and project teams.
· Support platform upgrades, performance optimization, and roadmap planning.
· Ensure solutions meet security, compliance, and operational requirements.
· Collaborate with stakeholders to translate business needs into technical solutions.
Skills :
Required Qualifications
· Bachelor’s degree in Information Technology, Computer Science, or related field
· 5+ years of ServiceNow platform experience.
· 5+ years of experience architecting and implementing enterprise ServiceNow solutions.
· Must have experience with ServiceNow ITSM, ITOM,ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
· Excellent communication, leadership, and problem-solving skills.
· ServiceNow Certified Systems Architect (CSA)certification
Preferred Qualifications
· ServiceNow Certified Technical Architect (CTA)or equivalent certifications.
· ServiceNow Certified Application Developer (CAD)certification
· ServiceNow Implementation Specialist certifications – CMDB, ITSM, ITOM, ITAM
· ITIL Foundations V3 or higher certification
