DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Quality Assurance Tester
Location: Columbia, SC
Duration: 12 Months
Daily Duties / Responsibilities:
Responsible for performing tests on technical solutions to isolate and solve issues. Initiates tests, analyzes results, and finds solutions to technical problems.
- Develop test plans, QA and/or User Acceptance Testing processes and test cases for product management and software development teams.
- Design and support user interface testing application and regression testing software.
- Test software applications for reliability and stability.
- Implement testing programs to perform quality assurance on technical applications including negative testing and usability.
- Lead projects to perform quality assessments that expose security flaws, reveal defects and identify areas of optimization.
- Design and/or run automated testing scripts with oversight for deployment of tests
- Create quality assurance documentation and reports as required
- Adhere to established software testing governance policies, best practices and guidelines and recommend improvements
- Maintain database with product defects, user reviews, survey information and functional improvements.
- Coordinate with product development teams and software engineers to recommend solutions to maximize performance and efficiency
- Perform reviews, walkthroughs, or inspections and adhere to established governance standards.
- Document and support development of test scenarios/cases and the execution of testing activities.
Required skills (rank in order of importance):
The ability to:
- 3 years translating business requirements or policy documentation into test cases and scenarios; 3 years building test cases and scenarios into test systems
- 2 years of experience testing IBM Curam software
- Should be able to communicate and publish status reports of all open issues and gaps found during test phase and articulate the details to the Development teams.
Preferred skills (rank in order of importance):
- 5+ years large enterprise or e-business systems experience.
- Deep knowledge of healthcare operations (preferably Medicaid), business processes
- Proficient in Atlassian tool suite including JIRA and Confluence
- Prior experience working in a standard SDLC (waterfall methodology) & in an AGILE delivery.
Required education:
Bachelor’s degree in a technical, business, or related field. Years of experience can substitute for formal education.
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