Salesforce QA Lead

Hybrid in Winston-Salem, NC, US • Posted 18 hours ago • Updated 4 hours ago
Contract Corp To Corp
Contract Independent
Contract W2
Hybrid
Depends on Experience
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Job Details

Skills

  • Salesforce QA
  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • Salesforce Mobile
  • QA strategy
  • manual testing
  • functional testing
  • integration testing
  • regression testing
  • UAT

Summary

Job Title: Salesforce QA Lead

Location: Winston-Salem, NC

Only W2

Position Overview

As the first in-house Salesforce QA Lead for Reynolds, you will be instrumental in transitioning Salesforce expertise from external partners to a dedicated internal team. This is a hands-on leadership role responsible for defining the quality strategy, establishing testing standards, and ensuring high-performance delivery across the Salesforce ecosystem. You will not just validate outcomes but embed quality throughout the entire development lifecycle.


Key Responsibilities

  • Quality Strategy & Leadership: Define and own the end-to-end QA strategy for Sales, Service, and Marketing Clouds. Establish quality gates and acceptance criteria in partnership with architects and delivery leads.

  • Test Planning & Execution: Lead functional, integration, regression, and UAT for web and mobile platforms. Ensure rigorous coverage for Salesforce Mobile field-usage scenarios.

  • Architectural Partnership: Collaborate with Technical Architects and Developers early in the design phase to clarify testability, data setup, and automation opportunities.

  • Vendor Oversight: Provide QA oversight for work delivered by third-party implementation partners. Validate their test approaches and drive corrective actions for quality gaps.

  • Integration & Release Readiness: Validate data integrity across complex integration paths and provide "Go/No-Go" recommendations for deployments based on quality findings.

  • Compliance: Ensure testing practices meet audit, security, and regulatory requirements typical of the CPG industry.

Critical Outcomes

  • First 60 Days: Deliver a comprehensive Salesforce QA strategy and test approach covering web/mobile. Provide a gap analysis of current in-flight work, identifying risks in environments, data, or coverage.

  • First 90 Days: Fully embed QA into the design-through-release lifecycle, reducing defect leakage and establishing consistent standards across internal and partner-led work.

Required Skills & Qualifications

  • Lead-Level Expertise: Proven experience leading QA strategy and execution specifically within the Salesforce ecosystem.

  • Multi-Cloud Experience: Hands-on manual testing proficiency in Sales Cloud, Service Cloud, and Marketing Cloud.

  • Mobile Testing: Experience validating Salesforce Mobile solutions for distributed or field users.

  • Vendor Management: Prior experience in "Vendor-Led Delivery Models," providing oversight for external implementation partners.

  • Industry Background: Experience working in a regulated industry (e.g., CPG, Tobacco, Finance) is highly preferred.

  • Technical Familiarity: Understanding of test automation approaches and how to integrate them into a manual testing foundation.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10474459
  • Position Id: JB-NYC1UA5Y
  • Posted 18 hours ago

Company Info

About Kanshe Infotech

Kanshe Infotech, which focuses primarily on providing timely, high-quality, and cost-effective application development and consulting services.

Today, the core of many businesses is software and application development, thus providing end-to-end solutions and services with quality assurance will help our clients stand out from the competition. We bring great on-premises solutions to every project along with our strict adherence to best practises, dedication to timely delivery, and engineering expertise.

We work hard to consistently deliver the best solutions to our potential clients since we feel that staying current with technology is what defines the success of a business.

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