Job Title: Telco E-Commerce Fraud Product Manager
Job Location: Remote
Duration: 12+ Months Contract with Possible extension
Interview Mode: 2 Video Interviews
Experience : 10+
Payrate: $60 - 70/hr 1099
Job Summary
We are seeking an experienced Telco E-Commerce Fraud Product Manager to lead the development and enhancement of fraud prevention capabilities across digital commerce and telecommunications environments. This role will focus on translating business and fraud-risk requirements into fraud policies, decisioning processes, process flows, tooling requirements, and product capabilities that help detect, prevent, and mitigate fraudulent activity.
The ideal candidate will have prior hands-on experience working with fraud products, fraud rules/policies, e-commerce transaction flows, fraud detection processes, and fraud tooling within a telecommunications or similar high-volume digital commerce environment. This person must be a strong communicator and an independent operator who can work with limited direction, drive initiatives end-to-end, and collaborate effectively across Product, Engineering, Fraud/Risk, Operations, Data, and Business teams.
Required Qualifications
Proven experience as a Product Manager, Product Owner, Fraud Product Manager, or similar role focused on fraud, risk, payments, digital commerce, or transaction security.
Strong experience within the Telecommunications (Telco) and/or E-Commerce domain.
Hands-on experience developing or managing fraud policies, fraud rules, decision flows, and fraud prevention processes.
Experience defining process flows and business requirements for fraud detection and prevention solutions.
Experience gathering and documenting tooling requirements for fraud management, risk decisioning, transaction monitoring, case management, or related platforms.
Strong understanding of e-commerce transaction flows and fraud risk, including customer/account activity, orders, payments, promotions, account takeover, identity-related fraud, and other digital fraud scenarios.
Demonstrated ability to work independently and take ownership of initiatives from concept through delivery.
Excellent written and verbal communication skills with the ability to communicate effectively with both technical and non-technical stakeholders.
Strong analytical and problem-solving skills with the ability to use data and business insights to drive product decisions.
Experience working in cross-functional Agile environments with Engineering, Data, Operations, Risk/Fraud, and Business teams.
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