Job Role: Application Support & Development Engineer
Location: Bedford, MA /Remote
Job Description:
Must Have Technical/Functional Skills:
Application maintenance, support, and enhancement of IT applications supporting Health Science / Translational Sciences (TS) and Development areas.
The ideal candidate will be experienced in hands-on application and database support, managed services oversight, technical solution assessment, application onboarding, release support, and production support for scientific and development applications.
This role will be instrumental in ensuring that business requests for new and existing applications are assessed from a technical standpoint, translated into appropriate technology solution recommendations, prepared for review by the Technology Solution Board, and implemented in alignment with architecture, infrastructure, security, IAM, and operational support standards.
Roles & Responsibilities
Serve as the IT managed services lead for applications supporting Translational Sciences and Development, providing oversight of vendor-delivered support and operational services.
- Act as a dedicated, hands-on technical resource for supported applications, including application administration, troubleshooting, configuration, upgrades, and production support.
- Perform or coordinate application and database installation, configuration, patching, upgrade, deployment, and validation-support activities as needed.
- Collaborate in Azure infrastructure environments, including Azure Portal coordination, application server setup, file share setup, storage, connectivity, backup, and environment readiness activities.
- Provide technical support for scientific applications, with preferred domain knowledge in protein analysis, mass spectrometry applications, bioinformatics tools, and scientific data management platforms. (list of applications provided at the end of the document).
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