Infrastructure Operations Manager

Hybrid in Houston, TX, US • Posted 1 day ago • Updated 12 hours ago

Full Time

Hybrid

$170000/yr

Vaco by Highspring

Fitment

Dice Job Match Score™

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Job Details

Skills

Summary

We have a client seeking an Infrastructure Operations Manager.

Role Overview
This role is responsible for ensuring the smooth and secure operation of server and data center infrastructure at our client. It combines both strategic planning and hands-on execution, focusing on IT operational activities such as installation, maintenance, support, and security. The position requires balancing day-to-day operational reliability with the implementation of long-term infrastructure projects. In this role, 75% of your time will be hands-on work, and 25% people management.

Key Responsibilities

Manage team of system engineers and administrators to carry out day-to-day operations and datacenter (on-prem and public cloud hosted) related activities.
Manage enterprise-wide virtualized platform to support business critical applications with zero unplanned downtime.
Responsible for providing 24X7 support to businesses and application teams with the help of the team and establishing a schedule for on-call support.
Manage compute and storage platforms to support corporate and other business units’ applications.
Manage IT budgets and cost allocation for the services provided to various business units and corporate departments.
Assist application teams designing infrastructure components to support business resiliency.

Be responsible for carrying out life cycle management of both virtual and physical assets.
Participate in disaster recovery planning and plan/execute yearly application disaster recovery exercises.
Responsible for managing severe/critical operating systems vulnerabilities on all assets residing both on-premises and public cloud.
Responsible for setting up monitoring of all critical production systems and engaging application teams in troubleshooting.
Participate in major and critical incident management calls to support application teams to restore services and/or restore performance of degraded services.
Responsible for designing and maintaining corporate backup policies adhering to Corporate IT controls.
Responsible for following the least privilege principle on all corporate datacenter assets and virtual environments to minimize risk of data exposure.
Responsible for designing and producing reports in infrastructure areas and assessing team’s performance against set SLAs: uptime, response time, resolution time.

Collaborate with other Information Systems departments to coordinate activities.
Confer with and advise subordinates on policies and procedures, technical problems, priorities, and methods.

Qualifications

Minimum bachelor’s degree in computer science or related field
6 years of relevant and progressive experience
3 years of leadership experience

Skills & Experience

Deep knowledge/experience with VMware
AWS/Azure skills are required
Linux experience

Excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy

Superior organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company's business to proactively respond to changing business environment Advanced proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)

Possess and have ability to apply advanced knowledge of principles, practices, and procedures

Excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy

Superior organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously

Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment

Advanced proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10115369
Position Id: 467270
Posted 1 day ago

Company Info

About Vaco by Highspring

Vaco is the Talent Solutions division of Highspring, a leading global professional services organization. With expertise in Accounting and Finance, Technology and Digital, and Human Resources and Operations, Vaco provides Contract Staffing and Direct Hire solutions. Vaco’s parent company, Highspring, helps clients with two additional integrated service offerings: Consulting and Managed Services. With more than 10,000 employees across more than 45 offices worldwide, Highspring gives partners the agility to thrive, address challenges, and seize opportunities in a rapidly changing world. Get to know us at vaco.com. 

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