Description Position SummaryOur client is seeking a Manager, AECO Strategic Project Management Office (PMO) to lead the delivery of its most strategic, complex, and high-visibility Professional Services customer engagements.
This individual will lead a team of Senior Project Managers while overseeing project governance, customer relationships, financial performance, and delivery execution. The role requires someone who can manage complex enterprise-level engagements, communicate effectively with executive stakeholders, and drive accountability across cross-functional teams.
The Manager will also help improve PMO processes, establish scalable delivery practices, and strengthen overall project management capabilities.
Key Responsibilities- Lead and oversee a team of Senior Project Managers responsible for complex, high-value enterprise customer engagements.
- Establish PMO governance, project priorities, delivery standards, and accountability measures.
- Monitor project performance, proactively manage risks, and lead escalations and recovery plans.
- Build relationships with executive customers and internal stakeholders across Professional Services, Sales, Customer Success, Product, and Engineering.
- Coach and develop Senior Project Managers, driving performance, ownership, and delivery excellence.
- Oversee portfolio financials, including budgets, revenue, margins, resource allocation, and forecasting.
- Drive cross-functional collaboration and resolve delivery challenges.
- Improve PMO processes, reporting, governance, and project delivery best practices.
Requirements Required Qualifications- 8+ years of progressive project management, program management, or Professional Services delivery experience.
- 4+ years of people leadership experience, preferably managing experienced project or program management professionals.
- Demonstrated experience leading complex, enterprise-level customer implementations or transformation programs.
- Experience managing executive-level customer relationships and internal stakeholders.
- Strong understanding of project financial management, including budgets, forecasting, scope management, revenue, and margins.
- Demonstrated ability to lead cross-functional teams through influence and drive accountability across organizational boundaries.
- Strong communication, executive presentation, problem-solving, and decision-making skills.
- Experience establishing or improving project governance and delivery processes.
- Ability to independently lead teams and manage complex delivery portfolios with minimal oversight.
Preferred Qualifications- Experience within SaaS, enterprise software, construction technology, or AECO-related industries.
- Experience working within a Professional Services or customer delivery organization.
- Experience supporting strategic or enterprise customer portfolios.
- Experience with PSA, CRM, project portfolio management, and business intelligence tools.
- PMP, PgMP, Agile, Lean Six Sigma, or other related professional certifications.
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