T&D Electric Services IT Engineer, Remote

T&D Electric Services IT Engineer

New Service Engineer role supporting T&D Electric Services.

Contract Details Start Date: MAY 2026
End Date: December 31, 2026
Contract Type: Hourly T&M
REMOTE is fine. This assignment is no longer a hybrid role. Consultant can live anywhere in the US, must work PST hours. As for being onsite, ideally the candidate would spend some time onsite in the first week or so for training. We can be more flexible on being onsite after that. If and when travel is required, actual associated cost will be reimbursed. Ideally, we d have someone onsite for training purposes (maybe a couple weeks and it would only need to be T-Th, but they could be here M and F if that makes sense travel-wise. Beyond that they could be fully remote.

Citizenship status does not matter - but communication does. We are open to anyone that meets the criteria.

Notes:

The candidates we ve seen so far have lacked some of the project management and/or customer communication skills we re looking for. And/or regarding technical skills, could get there but for this position we are hoping for someone who will need some training on the client way of doing things, but otherwise be knowledgeable enough to hit the ground running.

Role Overview
The New Service Engineer performs professionallevel engineering duties in support of new electrical service projects for the client This customerfacing role evaluates electrical load requests, prepares designs and cost estimates, coordinates with field crews and customers, and ensures all work aligns with safety, compliance, and regulatory standards.

The New Service Engineer will perform professional level engineering duties in New Services Engineering in the evaluation, preparation, implementation, coordination, and analysis of engineering projects, studies, systems, and functions. Assignments require a high level of technical expertise within the field of electrical engineering and project management. This customer-facing role will work with customers to understand their needs, design and cost estimate what is needed from Tacoma Power to provide power to the customer and facilitate implementation of the work. This role ensures safe, compliant, and efficient execution of projects across field operations, engineering, and supporting technology teams while aligning with customer needs and regulatory requirements.

Key Responsibilities
Analyze new and existing electrical load requests and determine infrastructure requirements
Prepare initial designs, cost estimates, and Letters of Agreement
Develop design drawings and work orders in alignment with client standards
Coordinate closely with drafting, field crews, inspectors, and customers
Support permitting, easements, and rightofway needs
Ensure all work complies with WAC, NESC, NEC, and utility policies
Provide customerfacing guidance throughout project lifecycle
Communicate service impacts, including outages and construction timelines

Required Skills & Qualifications
Knowledge of T&D electrical systems, construction, and field operations
Strong safety mindset and risk mitigation focus
Excellent communication with technical and nontechnical stakeholders
Experience in project management, construction management, or utility operations
Familiarity with WAC, NESC, NEC, permitting, and rightofway processes
Experience with ERP systems (e.g., SAP) and project management tools
PMP preferred
Background in electrical engineering or related discipline

Required Competencies

• Utility Operations Knowledge: Understanding of T&D systems, construction practices, and field operations
• Safety Focus: Strong commitment to safety standards and risk mitigation
• Coordination Skills: Ability to align customer needs, engineering, field crews, outages, and materials
• Communication: Clear communication with both technical teams and non-technical stakeholders. Provide excellent customer service and meet customer response expectations.
• Problem Solving: Ability to resolve field and construction challenges in real time
• Organization: Strong planning and scheduling capabilities across multiple active projects
• Decision Making: Ability to make timely, informed decisions in dynamic environments

Experience & Qualifications

• Experience and/or knowledge in project management, construction management, or utility operations
• Experience and/or knowledge with T&D electrical systems (overhead, underground, substations, or distribution networks)
• Familiarity with utility standards, permitting, Washington Administrative Code (WAC), National Electrical Safety Code (NESC), National Electrical Code (NEC), and right-of-way processes
• Experience with ERP systems (e.g., SAP) and project management tools
• PMP or equivalent certification preferred
• Background in electrical engineering, construction management, or related

Key Responsibilities

Project Planning & Execution

• Analyze new or existing electrical load requests for industrial, commercial, and residential customers to determine if additional electrical infrastructure is required. The client will send contractor packets containing power requests which may include:
• Temporary power
• Overhead services
• Underground services
• SSB installations
• Underground power installations
• Overhead transformer upgrades
• Develop and communicate an initial design, cost estimate and Letter of Agreement using the customer service policy, The client construction standards, and other policies as a guide to ensure compliance to all established laws and codes, Washington Administrative Code (WAC), National Electrical Safety Code (NESC), and National Electrical Code (NEC) requirements.
• Develop design drawings and Work Order after payment is received for the installation of utility infrastructure and coordinate design with the drafting department and field personnel for residential plats and commercial and industrial projects to ensure the layout and placement of electrical facilities are in compliance with all applicable codes, construction standards, and secure easement corridors for placement of Clientr s electrical infrastructure. This includes electrical design, high voltage equipment components, and materials for primary and secondary conductors to the point of delivery.
• Develop all working documents for New Electrical Service Construction including work order packets for line crews, and design drawings using computer programs.
• Interpret engineering drawings, tables, and specifications.

Field & Operations Coordination

• Consults with customers, contractors, developers, builders, and other governing agencies during all phases of the construction process from project inception to project completion.
• Partner with line crews, construction supervisors, meter crews, and field inspectors to execute work safely and efficiently
• Potentially conduct site visits and ensure field conditions align with design assumptions

Safety & Compliance

• Ensure all work adheres to safety standards, including OSHA and utility safety practices
• Support compliance with applicable regulatory standards (e.g., NESC, NERC where applicable, environmental and permitting requirements)
• Coordinate required permits, easements, and right-of-way access

Stakeholder Management

• Respond to customer needs as a first point of contact for all customers seeking information for installation of new, and alterations to existing, electrical services.
• Serve as liaison between Engineering, Operations, Planning, Customer Service, and external customers
• Coordinate with municipalities, contractors, and property owners
• Communicate project impacts, including outages and service interruptions

Deliverables

• Preliminary Designs
• Letters of Agreements, Quote Letters, other agreements needed for project completion
• Cost Estimates
• Work Orders

Success Measures

• Customer timelines met
• Project completion
• Effective customer communication
• Strong coordination across engineering, field crews, and contractors
• Accurate and complete project documentation