- Learn configured Spend processes: requisitions, purchase orders, receipts, supplier invoices, suppliers, and Spend-related BPs, routing, validations, and security. Workday: Foundation, Workday FM - Supplier Management: Foundation, Workday – Financials: Foundation, Spend Analysis: Foundation Review runbooks and common exception patterns (matching issues, worktag errors, stuck approvals). - Triage and resolve production issues in requisitioning, purchasing, receiving, invoicing, and supplier maintenance. - Coordinate with Accounting/Banking as needed when Spend issues impact posting or payment. - Provide ongoing incident/request support; maintain SOPs, job aids, and knowledge articles for procurement/AP users. - Support operational reporting and controls (aging, exception queues, throughput, compliance checkpoints). - Identify opportunities to reduce manual touchpoints (improved routing rules, validations, exception handling workflows, self-service guidance). - Deliver more complex enhancements/projects (process redesign, expanded reporting, targeted automation, improved controls) while ensuring strong testing and change readiness. - Workday Financials Spend (procure-to-pay) including supplier operations, purchasing, receiving, invoicing, Spend-related approvals, validations, security, and reporting.
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