Job DescriptionConnected Commerce is an innovative line of business, dynamically designed to expand Chase's business ventures beyond core financial services. Connected Commerce creates appealing experiences at inflection points earlier in the purchasing journey. Customers are connected to numerous partner brand and benefits, offering a compelling end-to-end experience, unmatched value, and a proactive way to make the most of their money.
As a User Acceptance Testing (UAT) Engineer within Lifestyle, you support planning and execution of testing for Chase Offers and related experiences. You design and run test cases, manage test data, and partner with scrum teams to identify and resolve defects. You help ensure each release meets acceptance criteria and delivers a seamless end-to-end customer experience.
Job Responsibilities
- Participate in test planning for each project and release across Chase Offers.
- Design, develop, and execute end-to-end use cases and test cases based on requirements in Jira.
- Conduct manual customer-journey testing and validate back-end data flows.
- Support user acceptance testing for web and, over time, mobile applications.
- Verify applications meet acceptance criteria and intended customer outcomes.
- Maintain and enhance the regression test suite.
- Partner with scrum teams to triage, track, and validate defect fixes.
- Create and maintain test data; perform data conditioning as needed.
- Build and improve web and mobile test frameworks and automated scripts.
- Support internal and external teams with testing needs and status updates.
- Document results and contribute to continuous improvement of QA practices.
Required Qualifications, Capabilities, and Skills
- 3+ years in quality assurance or user acceptance testing within Agile/Scrum environments.
- Experience with test and defect tools (e.g., Jira, ALM, or Excel trackers).
- Ability to design clear test cases from user stories and acceptance criteria.
- Hands-on experience validating data flows; SQL familiarity is helpful.
- Strong collaboration and communication skills; detail-oriented and results-focused.
- Solid organization and time management; able to deliver across multiple releases.
- Willingness to learn new tools and frameworks to improve test efficiency.
Preferred Qualifications, Capabilities, and Skills
- Bachelor's degree.
- Experience with test automation (e.g., Java, Cucumber, JUnit) and API testing (e.g., Postman, SoapUI).
- Experience with databases (e.g., Oracle, MySQL, SQL Server, DB2) and log tools (e.g., Splunk).
- Experience with GitHub and CI workflows.
- Mobile testing experience.
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this postingAbout UsChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
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