ServiceNow Solution Architect

• Posted 19 days ago • Updated 9 hours ago
Full Time
Fitment

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Job Details

Skills

  • Innovation
  • Semiconductors
  • Usability
  • Customer Satisfaction
  • Cloud Computing
  • ESM
  • Technical Support
  • Information Technology
  • Computer Science
  • Help Desk
  • ServiceNow
  • ITIL
  • IT Service Management
  • Conflict Resolution
  • Problem Solving
  • Analytical Skill
  • Communication
  • Leadership Development
  • Soft Skills
  • Google Cloud
  • Google Cloud Platform
  • Microsoft Azure
  • Amazon Web Services
  • LinkedIn
  • English
  • Collaboration
  • Sitecore

Summary

Are you passionate about leveraging technology to drive innovation in the semiconductor industry? Join our team as a ServiceNow Solution Architect and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective, ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs.

If you're ready to play a key role in expanding ServiceNow usability at scale, reducing platform sprawl, increasing customer satisfaction and driving automation in a dynamic and innovative environment, we want to hear from you!

To discover more about Cloud practice at EPAM Georgia, visit this page .

Immerse yourself in our collaborative culture by working on-site at our modern offices in Tbilisi and Batumi or a coworking space in Kutaisi.

Responsibilities

  • Architect and design ESM
  • Collaborate with stakeholders to comprehend their needs and design solutions that fulfill their requirements
  • Stay up-to-date on the latest ServiceNow and ESM trends and technologies
  • Work with other teams to elaborate on ServiceNow integration with other systems and processes
  • Provide technical support to developers from architectural standpoint

Requirements

  • Bachelor's degree in Information Technology, Computer Science or a related field
  • 5+ years of experience in IT Service Management / Help desk and IT Ops platforms
  • Expertise with ServiceNow
  • Strong understanding of ITIL and other ITSM frameworks
  • Excellent problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • English level - B2+

We offer/Benefits

We connect like-minded people
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events

We invest in your growth
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including Google Cloud Platform, Azure and AWS
  • Unlimited access to LinkedIn Learning and Udemy
  • Free English classes with certified teachers

We cover it all
  • Participation in the Employee Stock Purchase Plan
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Five trust days per year (sick leave without a medical certificate)
  • Benefits package (sports activities, a variety of stores and services)

EPAM Georgia is a team of innovators united by a passion for technology. The dynamic and inclusive culture we embrace helps positively impact our communities, clients, and employees. Here you will collaborate with multi-national teams, contribute to numerous cutting-edge projects, deliver the most creative solutions, and have an opportunity to learn. Our people are at the heart of our success, and we are proud to provide talents with a solid ground to develop and grow.

Why Choose Us

2024 Best Place to Work 2024 2024 Sitecore's Partner Experience Awards
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10330481
  • Position Id: 4f60fc356daac861673697ad45ead44b
  • Posted 19 days ago
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