Business Analyst - Refinery

Job#: 3020593

Job Description:

** If you are interested in applying for this role, please email your resume to the recruiter, Maddie Watt, at **

Job Title: Business Analyst

Location: Blaine, WA

Client Industry: Oil & Gas

Duration: 6 months - contract to hire

On site requirement: 2-3 days/week

Pay Rate: $45-55/hr.

Overview

A Business Analyst provides enduring deep domain expertise to bridge the gap between business goals and technology solutions. Using techniques such as data analysis, customer and partner interviews and workshops, they gather, refine, and define business requirements and then collaborate with technology colleagues to deliver solutions that meet both user and business needs, ensuring successful roll-out and adoption of solutions.

At this level, the Business Analyst has experience in applying theoretical and practical knowledge to solve predictable challenges in business analysis. They operate with some supervision on well-defined problems and play a critical role in defining business requirements, supporting testing, and analyzing data to uncover actionable insights. Responsibilities include leading workshops to refine processes, managing parts of a project, managing stakeholder expectations, and delivering recommendations that drive efficiency. The ability to bridge business requirements and technical solutions becomes a key strength, supported by a growing ability to oversee complex tasks from start to finish.

Expectations:

User research: In collaboration with the Staff Product Manager, engage with users, observe and analyze their workflows, and extract meaningful insights about how they perform a process and interact with a product or system. This involves uncovering pain points, process mapping, pattern recognition, and connecting learnings to potential solutions.

Requirements definition: Take responsibility for eliciting requirements through various techniques such as interviews, workshops, and document analysis. With assistance from Staff Product Manager, they lead workshops to assemble and refine requirements, consider tradeoffs, and ensure a clear understanding of system constraints. Additionally, they collaborate with design teams to develop solutions that meet both business and user needs.

Relationship management: Build strong relationships with commercial and technology partners at all levels within a distributed team, ensuring effective communication, alignment and collaboration. Define interactions, such as project status meetings or Discovery sessions, and then manage the schedule with participants.

Business process change: Lead business process workshops to analyze and map business processes, find opportunities for process improvements, and implement changes to enhance efficiency and effectiveness.

Data analysis: Analyze and model data requirements, understand data models and database design to support sophisticated datasets, and provide insights and recommendations based on data analysis to support decision-making.

Service delivery: Diagnose issues and work closely with other support teams across functions to understand defects, drive minor improvements, and document change requests clearly and concisely to bring quick resolution. Oversee overall project lifecycle.

Requirements:

Strong analytical and problem-solving skills.

Good oral and written communication skills.

Good project management skills and understanding of Product Development Lifecycle.

Ability to build positive relationships with a variety of domain experts.

Technical understanding in areas such as data analysis and modeling, service design, and application design.

Preferred experience

Bachelor's degree in Business Administration, Information Technology, or a related field, or equivalent experience.

Demonstrable experience as a Business Analyst or in a similar role.

Nice to have: Basic proficiency with Palantir tools (or a willingness to learn).

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.