Business Analyst

Job#: 3020703

Job Description:

NEW REQ! Business Analyst @ Key Bank, (A) - EVEREST REQ ID

Basic Info:

• Req Priority:
  • Advantages (Apex positioning): Interview times, along with req interview process being done before releasing through the tool
  • Apex Interview Times (w/o client sub review):
  • Interview Availability (w/ client sub review): (Date/time)

Inv times on calendar:

2/9 @3pm

2/10 @2pm

Fb 2/10 @2:30pm

• Client: Key Bank
• Title / Position: Business Analyst
• Number of openings: 1
• VMS Number: Not yet in tool
• Everest Link:
• Qual with final decision maker/hiring manager (Y/N): Yes
• Bill Rate: 80-110/hr- Confirming exact number
  • Any discounts (admin/VMS/volume):
• Pay Rate: 57- 77/hr
• Location:
  • Remote/Hybrid allowance: hybrid
• Duration: 1 year contract
• H1/AV's: Not Allowed
• Funding Approved (Y/N):
• Operational Notes:
  • Who is running the process:

AM

• Other AM involved:
• Qualified with (TR / Solutions Engineer):

Dean

• Status & Context:
  • Why is this req open?

To support a specific project Key is embarking on.

• If a backfill, contractor name:
• Competition Status (internal / external candidates):

2 external onshore/offshore firms as competition

• Interview Details:
  • Interview Process: (Rounds, participants, prime/sub involvement)

His own first-round screening - focused on technical experience, team fit, and gauging how the candidate would work in his environment.

A second round with Vinny and Yusuf - conducted only after he gives the green light.

• Who makes final hiring decision: Manager
• Follow-up Activity: (Date/time/accepted on calendar?)
• Manager OOO during hiring timeline?:
• Submittal Requirements (if anything account specific):
• Requirements:

Top Must-Haves:

• BA needs to know APIs - documentation is primarily API related
• Work w/ tech teams, liaise
• Developer portal exp is a bonus, but technical requirement gathering is the baseline
• Communication is extremely important
  • doesn't need someone pushy. Sudhar doesn't need rockstars, needs someone to gel w/ team and get work done. Would rather someone open to coaching rather than someone who thinks they have every solution. Collaborative person, be a partner to the business and tech groups.
• Technical enough - have the experience of bridging gap between bus and technology. Bus wants x, needs someone who can analyze things, not just say yes or no
• Years of experience: at least a mid level, doesn't need someone super senior. 7-8 years is target YOE, 5's a little light

Team is totally offshore, bus on product side

• Offshore experience is a big nice to have
• Agile experience is good, not required, doesn't care what kind of agile format. Being nimble is important. Creating stories
• Jira is good, not a deal breaker if its ADO
• API exposure is important. Content management or developer portals

• Project Details:

KeyBank is actively enhancing and expanding its Developer Portal, a platform used by fintech partners and commercial clients to access and integrate with KeyBank's APIs. The portal supports external developers by providing documentation, API specifications, onboarding tools, and technical guidance for connecting to Key's banking services.

This is an ongoing, iterative enhancement project where new features, improvements, and refinements to API documentation and portal usability are continuously being developed.

Because the work directly supports both business stakeholders and offshore development teams, the BA serves as a critical bridge ensuring technical accuracy, API clarity, and alignment between product needs and engineering capabilities.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.