Dahl Consulting
Dahl Consulting

Desktop-Provisioning Support Rep

Eagle Mountain, UT, US • Posted 2 hours ago • Updated 1 hour ago
Contract W2
On-site
Depends on Experience
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Summary

Title: Desktop-Provisioning Support Rep 
Location: Lehi, UT
Job Type: Contract (12 Months)
Compensation: $18-23 per hour W2
Industry: Renewable Energy

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About the Role
Our firm is supporting a leading organization in the renewable energy industry with the hiring of a Desktop Provisioning Support Representative. This role supports corporate employees at a primary office location in Lehi, Utah and plays a critical part in the onboarding experience for new hires. The position focuses on end-user hardware provisioning, preparation, and logistical support to ensure employees are equipped and productive from day one.
This is an excellent opportunity for someone with hands-on desktop support experience who enjoys working in a fast-paced, service-oriented IT environment and is eager to grow their technical skill set.
Job Description
The Desktop Provisioning Support Representative provides frontline IT support for internal systems, hardware, and applications. This role works closely with internal IT teams to support new hire onboarding, manage equipment lifecycle processes, and minimize disruptions to daily business operations.
Key responsibilities include:
  • Acting as a first point of contact for employee technical support via phone, chat, email, and remote tools
  • Supporting the ticketing process for new equipment requests and returned hardware
  • Preparing, imaging, packaging, and shipping computer equipment for new hires
  • Following and documenting standard processes for tracking provisioning activity
  • Communicating clearly and professionally with a large and diverse employee population
  • Accurately documenting issues, troubleshooting steps, and resolutions for escalation, audit, and review purposes
  • Ensuring adherence to organizational security standards to protect systems and data
Qualifications
Required Qualifications:
  • Hands-on experience with desktop or hardware support
  • IT provisioning experience
  • Intermediate knowledge of:
    • Troubleshooting fundamentals
    • Current Windows operating systems
  • Strong customer service and communication skills
  • Ability and willingness to learn new tools, systems, and processes
  • Comfort working in a structured, process-driven IT environment
Preferred Qualifications:
  • CompTIA A+ Certification
  • Experience with device imaging and/or mobile device support
  • Intermediate knowledge of Chrome OS and macOS
  • Basic familiarity with Google Workspace (formerly G Suite) in a corporate environment
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

#ZR 
#IT.Indeed
#LI-LS1
#LI-Onsite
 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10109792
  • Position Id: 29205
  • Posted 2 hours ago

Company Info

About Dahl Consulting

Since 1993, Dahl Consulting has been a leader in providing and implementing adaptive staffing and workforce solutions for its clients. DAHL specializes in workforce process management, vendor management services, as well as sourcing and staffing services. Their workforce solutions and programs ensure clients have the right people, the right process, and the right relationships, all at the right cost. DAHL s size and service offerings enable them the flexibility to provide simple and affordable solutions adaptable to any enterprise s current program, as well as future growth. Visit www.dahlconsulting.com for more information.

The mission of Dahl Consulting is to assist businesses with the creation, delivery, and support of new and existing systems to improve their level of performance through one or a combination of our service offerings. Our core competency is managing the process of procuring contract and temporary labor by finding creative ways to maximize the efficiency and effectiveness of the customer's contingent labor program.

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