EUC Engineer 100% Remote
The Senior End User Computing (EUC) Engineer is responsible for defining and delivering the strategy, architecture, and transformation of Cepheid’s end-user computing environment. This role focuses on modern workplace technologies, endpoint management, digital experience, virtualization, mobility, identity integration, and automation—ensuring a secure, scalable, and high-performing user environment across a global enterprise.
This position is part of the IT Global Infrastructure & Operations team based out of Sunnyvale.
In this role, you will have the opportunity to:
EUC Strategy & Architecture
Define and own the enterprise EUC architecture roadmap spanning endpoint management, virtual desktops, mobility, collaboration, and digital experience.
Lead modernization initiatives across Windows, macOS, mobile platforms, and virtual desktop environments (VDI/DaaS).
Establish architecture principles for secure, scalable, and user-centric workplace computing aligned with enterprise IT strategy.
Drive alignment with Identity, Security, Network, and Cloud architectures to ensure cohesive end-to-end user experience.
Modern Workplace Transformation
Lead transformation programs such as:
Device lifecycle modernization (Autopilot / zero-touch provisioning)
UEM migration (e.g., SCCM → Intune / modern management)
VDI/DaaS optimization (e.g., Azure Virtual Desktop, Citrix, VMware Horizon)
Enable hybrid work capabilities with seamless, secure, and high-performance user access from any location.
Drive digital employee experience (DEX) improvements through analytics, telemetry, and automation.
Platform Engineering & Endpoint Management
Architect and govern endpoint platforms including:
Microsoft Intune / Endpoint Manager
SCCM / Configuration Manager (co-management scenarios)
Jamf or macOS management platforms
Define standards for:
OS builds and patch management
Application packaging and deployment
Device compliance and configuration baselines
Enable automation through PowerShell, Graph API, and orchestration frameworks.
Identity, Security & Compliance Integration
Partner with security and identity teams to embed:
Zero Trust principles
Conditional Access and device posture enforcement
Endpoint security (Defender, EDR/XDR integration)
Ensure EUC platforms comply with enterprise security, regulatory, and data protection policies.
Drive integration with IAM platforms (Azure AD / Entra ID, MFA, SSO).
Application Delivery & User Experience
Architect application delivery models including:
Native install, virtualized apps, and cloud-based SaaS delivery
Optimize application performance and user experience across physical and virtual environments.
Lead self-service enablement via modern catalogs and automation.
Operational Excellence & Governance
Define EUC operating model, governance frameworks, and service standards.
Establish KPIs for:
Device health
User experience
Patch compliance
Service performance
Drive continuous improvement, automation, and cost optimization across EUC services.
Stakeholder Engagement & Leadership
Partner with Infrastructure, Security, Service Desk, and Business units to align EUC strategy with organizational goals.
Translate technical architecture into business value and measurable outcomes.
Mentor engineers and lead design reviews, technical standards, and best practices.
Communicate risks, dependencies, and roadmap progress to leadership.
The essential requirements of the job include:
Bachelor’s degree in information technology, Computer Science, or related field
10+ years of experience in End User Computing, Workplace Engineering, or Infrastructure Architecture
Strong expertise in:
Endpoint management (Intune, SCCM, Jamf)
VDI/DaaS platforms (Azure Virtual Desktop, Citrix, VMware Horizon)
Identity integration (Azure AD / Entra ID)
Proven experience leading enterprise-scale EUC transformation programs
Deep understanding of:
Modern device management and co-management models
OS lifecycle management, patching, and compliance
Digital workplace and user experience optimization
Strong architectural, analytical, and stakeholder engagement skills
Excellent communication skills with the ability to connect technology decisions to business outcomes
Preferred Qualifications:
Certifications in:
Microsoft Endpoint Manager / Intune
Azure Solutions Architect / Workplace Analytics
Citrix / VMware EUC certifications
Experience with:
DEX tools (e.g., Nexthink, Lakeside, Aternity)
Automation and scripting (PowerShell, Python)
Zero Trust and endpoint security frameworks
Experience working in global, regulated enterprise environments
Familiarity with ITSM platforms (e.g., ServiceNow) for EUC service integration
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