TrackWise Digital QMS Implementation Lead

Job Title: TrackWise Digital QMS Implementation Lead (Hands-on)
Location: Remote
Overview
We are seeking a hands-on TrackWise Digital SME to support a QMS transformation initiative. This role requires deep experience configuring and implementing TrackWise Digital, not just supporting or administering the platform.
Key Responsibilities

• Lead hands-on configuration and implementation of TrackWise Digital modules (CAPA, Non-Conformance, Complaints)
• Build and configure workflows, forms, and system logic within TrackWise Digital
• Participate in net-new system implementations and/or major migrations
• Translate business requirements into actual system configuration (not just documentation)
• Support system build, testing, and deployment activities
• Partner with Quality, Regulatory, and IT teams to ensure compliant and scalable solutions

Required Qualifications

• 5+ years of experience working with TrackWise Digital (hands-on)
• Proven experience configuring TrackWise Digital workflows and modules
• Experience with new system implementations or major platform builds (not just enhancements/support)
• Strong expertise in:
  • CAPA
  • Non-Conformance (NCEP)
  • Complaint Handling
• Experience working in regulated environments (Pharma, Med Device, Life Sciences)

Important

• This is not a BA or administrative role
• Candidates must have direct hands-on TrackWise Digital configuration experience

About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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