Job#: 3025083 Job Description: Description:5x remote
Working Shift:
Looking for an engineer with Samsung or Nokia experience that will work until 8pm Central Time Zone. This position may also work on weekends.
Targeted Years of Experience: 5-7 years
Responsibilities: - Engineer detailed, often complex, network builds for new and existing technologies and assist with ordering equipment/cables/hardware via the appropriate systems
- The FAST (Field Assurance Support Team) Engineer will function within a centralized team responsible for select tasks to improve efficiencies and provide support within the Network Field Assurance organization. Desired candidates will possess a demonstrated knowledge of wireless RAN Operations/Performance/Hardware, RF/Antenna system fundamentals, and experience in remote system troubleshooting and support.
As a member of the FAST, your primary role will involve tasks including, but not limited to, the following: - Remote support of Field Engineers and Vendors to assist in the integration of new network equipment
- Remote support of Field Engineers and Vendors to troubleshoot and resolve existing network equipment issues
- Pre/Post Work RAN health checks and network service KPI assurance
- Engagement of peer organizations to assist in on-site issue resolution
- Primary business-hours contact for on-site remote access assistance
MUST HAVE SKILLS: What we're looking for... You'll need to have: - Technical degree or relevant experience is required
- Bachelor degree is preferred
- Demonstrated knowledge of the following RAN technologies: Samsung and/or Nokia
- Experience in remote network equipment triage and troubleshooting
- Experience in network KPI analysis
- High technical aptitude for assimilating technical concepts and new technology
- A proactive work style with the ability to set priorities, work with minimum supervision and with a diverse group of professionals
- Commitment to professionalism, follow-through and attention to detail
- Excellent communication skills, especially the ability to listen and comprehend effectively
- Strong work ethic and customer service orientation with high integrity
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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