ServiceNow AIOps

Remote • Posted 7 hours ago • Updated 7 hours ago

Contract Corp To Corp

Contract Independent

Contract W2

No Travel Required

Remote

Depends on Experience

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Job Details

Skills

ServiceNow AIOps

Summary

Hello,

I hope this message finds you well.

This is Shyam from TechStar Group. We currently have an opening for the below position. If this opportunity interests you, please let me know.

ServiceNow AIOps

USA Remote

Implement and configure ServiceNow AIOps, including:
- Event Management
- Health Log Analytics (HLA)
- Agent client collector implementation and Metric Intelligence (MI)
- Machine Learning–based anomaly detection
Integrate monitoring tools (using OOTB Connector, REST API, SNMP trap etc) into ServiceNow.
Design AIOps architecture, data flows, dashboards, and service health models.
Configure alert rules, correlation logic, noise reduction policies, and service impact models.
Develop automation workflows using Flow Designer, IntegrationHub, and orchestration.
Design ServiceNow Orchestration workflows and automation packs, and build automated remediation for common incidents
Collaborate with Cloud, DevOps, and ITSM teams to deliver end‑to‑end solutions.
Conduct client workshops, requirement analysis, documentation, testing, and knowledge transfer.
Proficiency in ServiceNow scripting (JavaScript); working knowledge of Python/Shell/PowerShell.
Solid knowledge of cloud platforms (AWS/Azure/Google Cloud Platform) and ITIL processes.
Strong analytical and problem‑solving skills.
Excellent communication and client‑facing abilities.
ServiceNow certifications (CSA, CIS‑ITOM, CIS‑Discovery, CIS‑Event Management) good to have.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91123676
Position Id: 14895-1598-
Posted 7 hours ago

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