Job Title: DevOps Engineer
Location: Fully On-site Washington, DC 20036 | Local DMV Only
Duration: 6month
Interview: Maybe Onsite
Job Description:
This is for a Sr DevOp Engineer
The DevOps Engineer (specifically Jira Platform Engineer) will serve as the technical
owner of
our Jira SaaS in government cloud, and is responsible for administering,
configuring, and
integrating the application within our enterprise technology ecosystem. This
position plays a
pivotal role in consolidating our collaborative planning tools—transitioning
from Azure DevOps
(on-prem) and GitLab (on-prem) to Jira—while enabling and scaling Agile
practices across the
organization.
The ideal candidate is both technically proficient and strategically minded,
with a strong
understanding of Agile methodologies, DevSecOps workflows, and enterprise
system
Integration.
REQUIREMENTS:
The candidate shall possess the knowledge and skills set forth in the Technical
Services BOA,
Section 3.2.2.1 for labor category Senior DevOps Engineer.
The candidate shall also demonstrate the below knowledge and experience:
Jira Administration & Engineering
• Administer, configure, and optimize Jira SaaS to meet enterprise project
management and
Agile delivery needs.
• Design and maintain custom workflows, issue types, screens, fields, and
automation rules
aligned with organizational Agile frameworks and guidelines.
• Manage user permissions, group roles, and security schemes to ensure
governance and
compliance.
• Monitor Jira license utilization, user growth, and application usage to
ensure efficient use
of subscriptions.
Collaborate with procurement teams to support renewal, optimization, and budget
decisions.
System
Integration & Development
• Design, implement, and maintain seamless integrations between Jira with other
enterprise
systems, such as GitLab (source control & CI/CD), and ServiceNow (ITSM),
using
Okta,REST APIs, webhooks, middleware, and scripting.
• Automate data synchronization across platforms to support traceability from
planning to
release.
• Troubleshoot and optimize integration pipelines to ensure performance,
security, and
scalability.
• Partner with infrastructure and cybersecurity teams to align integrations
with enterprise
security and compliance standards.
• Develop and maintain technical documentation, standards, and best practices.
Agile Enablement
• Partner with the Agile Transformation Office to translate Agile practices
into effective
Jira configurations and usage patterns.
• Provide technical guidance and mentoring to Scrum Masters, Product Owners,
and teams
on best-practice tool utilization.
• Support reporting and analytics initiatives, ensuring reliable Agile metrics
(velocity,
burndown, cycle time, etc.).
• Support and enable teams transition from Azure DevOps Boards, Gitlab, Jira
(hosted) to
JIRA SaaS.
Knowledge/Skill
Requirements
• Bachelor''s degree in
Computer Science, Information Systems, or a related field (or
equivalent experience).
• 3+ years of hands-on experience administering and/or engineering Jira
(Self-hosting or
• SaaS).
• Proven, hands-on experience developing custom integrations with enterprise
platforms,
especially GitLab and ServiceNow.
• Proficiency in scripting (Python, PowerShell, or JavaScript) and REST API
integration.
• Strong understanding of Agile methodologies (Scrum, Kanban, SAFe) and
DevSecOps
principles.
• Experience in enterprise migrations from Azure DevOps or similar tools to
Jira.
• Familiarity with Atlassian ecosystem (Confluence, Bitbucket, Atlassian
Government
Cloud) and marketplace apps.
• Experience working in a DevSecOps or Platform Engineering environment.
• Experience with information security, privacy, and risk assessment standards
including
FISMA, SOX, FedRAMP, etc.
• Federal government experience is preferred.
• Atlassian Certified Professional (ACP-620, ACP-120, or equivalent) preferred.
The Contractor
shall deliver, but not limited to, the following:
• Administering, configuring, and integrating the Jira SaaS for government
cloud within
our enterprise technology ecosystem.
• Consolidating our collaborative planning tools—transitioning from Azure
DevOps
(onprem) and GitLab (on-prem) to Jira Atlassian Government Cloud (AGC) SaaS for
government.
• Building robust, automated, and secure integrations between Jira SaaS for
government
and core enterprise systems (e.g. ServiceNow, GitLab), enabling end-to-end
visibility
across planning, development and operations