IT Administrative Analyst
Under the general supervision of the IT manager, the IT Administrative Analyst performs a variety of IT tasks related to IT requisition creation and purchasing, cross-functional coordination of various IT requests, tracking following and closing IT tasks as assigned, and supporting various IT-related requests and support needs In addition, the Analyst will support reporting & analytics for the value realization team.
In supporting purchase requests, the Analyst will:
• Create and manage purchase requests and track them for approvals in a timely manner
• Analyze and respond to requests related to IT purchases, such as hardware, software, subscriptions, and peripherals
• Process purchase requisitions into the procurement system
• Perform quality checks all incoming purchase requisitions, including SOW/Quote between Digital & Indirect Supply chain
• Supports internal team with purchase order support Coordinate with internal team re: questions, status, & issue resolution.
• Liaise with internal departments, such as managers, supply chain and finance, to clarify ensure timely submission of all requests for goods and services.
• Process service requests for end user hardware, including submitting purchase requests, receipt of goods and deployment to end users
In supporting reporting & analytics, the Analyst will
- Gather Data from various sources to develop reports
- Update monthly KPI & metrics for the team
- Support Digital PO receipt process in the procurement system
- Support process improvement initiatives
- Offer reporting & analytical assistance to the Digital team
IT Administrative Analyst skills should include:
• Strong organization & time management skills
• Attention to detail
• Effective Communication and Collaboration skills
• Problem solving & critical thinking skills
• Ability to multitask
• Experienced in Microsoft Office Suite and other relevant procurement software (e.g. Coupa)
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