Get Involved! What do we believe? Demonstrate Biblical Integrity At Samaritan's Purse, the Gospel is the center of all we do! We start each day with a time of devotions and prayer for each other, our staff, and volunteers who serve around the world. As a faith-driven organization, our Statement of Faith shapes every aspect of our global work.
Please take time to review the following link as you consider working with us:
What is the opportunity? Respond with Compassionate Action We are seeking an
Audiovisual Support Engineer to join our
Information Technology team in
Boone, NC. Through humanitarian work, the goal and purpose of Samaritan's Purse are to help people in Jesus' name and share the Gospel of Jesus Christ.
In the role of
Audiovisual Support Engineer,you will have the opportunity to:
- Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ.
- Design and engineer tailored A/V and unified communications solutions by selecting appropriate technologies, components, and vendors to meet organizational and ministry needs.
- Integrate, configure, program, and calibrate A/V hardware and software to deliver reliable, interoperable systems across meeting rooms and workspaces.
- Diagnose and resolve A/V system issues through effective troubleshooting, root-cause analysis, testing, and on-site or remote technical support.
- Collaborate with IT teams, facilities, contractors, vendors, and project managers to successfully plan, implement, and maintain A/V solutions aligned with operational goals.
- Develop system documentation and user guidance, provide staff training, and support ongoing maintenance, upgrades, and after-hours service requirements to ensure long-term system reliability and adoption.
- Other duties as assigned.
What are the qualifications? Serve with Excellence As a qualified candidate, you will have the following skills and experience:
- Bachelor's Degree in Information Technology, Production Engineering, or related field and four (4) to seven (7) years of experience, or an Associate's Degree and six (6) to ten (10) years of related work experience, training, and/or certifications. An equivalent combination of education and experience will be considered.
- Strong knowledge of enterprise AV systems, including Crestron, Q-SYS, and Extron. Experience supporting Joint Operations and Situation Room environments. Experience deploying conferencing solutions such as Zoom Rooms and Microsoft Teams Rooms.
- Knowledge of professional audio systems, AV-over-IP technologies such as Dante and NDI, and basic networking concepts.
- Ability to install, configure, and troubleshoot AV hardware and collaboration technologies, including cameras, displays, LED walls, switchers, signal distribution systems, and interactive devices.
What are the benefits? Walk in Bold Faith Samaritan's Purse is proud to offer a competitive benefits package, including:
- On-site Medical Clinic (staff and dependents)
- Medical, prescription, dental & vision insurance
- Flexible Spending Account (FSA)
- Long-term and Short-term disability insurance
- Paid Family Medical Leave
- Term Life Insurance
- 401(k) retirement savings plan
- 10 paid holidays
- 12 vacation/personal days
- 10 sick days
Type: Full-Time
Department: Information Technology
Location: (On-Site) Boone, NC
Language Requirement: Fluency in English (required)
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