job summary:
Randstad Digital is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and apply.
location: Charlotte, North Carolina
job type: Contract
salary: $64.53 - 69.53 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
1. Functional Test Automation Enablement & Impediment Resolution
- Act as a senior technical enablement resource to triage, analyze, and resolve functional test automation issues, blockers, and impediments impacting LOB teams.
- Partner closely with LOB Single Points of Contact (SPOCs) to:
o Diagnose complex or systemic automation challenges
o Recommend compliant patterns, configurations, or approaches aligned with enterprise standards
o Drive resolution across tooling, pipelines, test frameworks, and execution models
- Identify recurring impediments and feed actionable insights back into enablement materials, standards, and platform improvements.
2. Level 3 (L3) Support via Office Hours & Escalation Channels
- Serve as Level 3 technical support for Functional Test Automation during established Office Hours and enterprise chat channels.
- Handle escalations that exceed L1/L2 support capabilities, including:
o Complex framework behavior
o CI/CD integration issues
o Test execution failures with non obvious root causes
- Ensure timely, high quality responses that unblock teams and reduce downstream delivery risk.
3. Support for Niche, Edge Case, and Non Standard Applications
- Provide targeted enablement and escalation support for:
o Applications outside mainstream or opinionated usage of enterprise test automation tools
o Legacy platforms, atypical architectures, or constrained environments
- Work with product teams and engineering stakeholders to:
o Document viable patterns for non standard use cases
o Identify when exceptions or enhancements are required
o Escalate gaps that require platform or tooling changes
4. Development & Publication of Test Development Standards
- Create, curate, and publish enterprise functional test development standards, including but not limited to:
o Test repository and GitHub structure conventions
o CI/CD pipeline configuration patterns for test execution
o Test tagging, execution strategies, and results management
o Environment aware configuration and data handling practices
- Ensure standards are:
o Practically applicable across diverse LOB contexts
o Accessible, reusable, and adoption oriented
o Maintained and iterated based on real world usage and escalations
5. Knowledge Assets & Enablement Content
- Produce and maintain enablement artifacts such as:
o Reference implementations
o Troubleshooting guides for common and advanced issues
o Decision guides for framework, pipeline, and execution choices
- Partner with platform and product owners to ensure published guidance aligns with supported tooling and roadmap direction.
Out of Scope
- Direct feature development within application delivery teams
- Acting as embedded sprint capacity or side programming resource
- Ownership of application specific test delivery or execution
Expected Outcomes
- Reduced functional test automation escalations and cycle time to resolution
- Improved consistency in test framework usage and CI/CD integration
- Increased supportability for non-standard and edge case applications
- Clear, consumable test development standards that scale enterprise adoption
- Tangible reduction in delivery risk related to functional test automation failures
qualifications:
1. Functional Test Automation Enablement & Impediment Resolution
- Act as a senior technical enablement resource to triage, analyze, and resolve functional test automation issues, blockers, and impediments impacting LOB teams.
- Partner closely with LOB Single Points of Contact (SPOCs) to:
o Diagnose complex or systemic automation challenges
o Recommend compliant patterns, configurations, or approaches aligned with enterprise standards
o Drive resolution across tooling, pipelines, test frameworks, and execution models
- Identify recurring impediments and feed actionable insights back into enablement materials, standards, and platform improvements.
2. Level 3 (L3) Support via Office Hours & Escalation Channels
- Serve as Level 3 technical support for Functional Test Automation during established Office Hours and enterprise chat channels.
- Handle escalations that exceed L1/L2 support capabilities, including:
o Complex framework behavior
o CI/CD integration issues
o Test execution failures with non obvious root causes
- Ensure timely, high quality responses that unblock teams and reduce downstream delivery risk.
3. Support for Niche, Edge Case, and Non Standard Applications
- Provide targeted enablement and escalation support for:
o Applications outside mainstream or opinionated usage of enterprise test automation tools
o Legacy platforms, atypical architectures, or constrained environments
- Work with product teams and engineering stakeholders to:
o Document viable patterns for non standard use cases
o Identify when exceptions or enhancements are required
o Escalate gaps that require platform or tooling changes
4. Development & Publication of Test Development Standards
- Create, curate, and publish enterprise functional test development standards, including but not limited to:
o Test repository and GitHub structure conventions
o CI/CD pipeline configuration patterns for test execution
o Test tagging, execution strategies, and results management
o Environment aware configuration and data handling practices
- Ensure standards are:
o Practically applicable across diverse LOB contexts
o Accessible, reusable, and adoption oriented
o Maintained and iterated based on real world usage and escalations
5. Knowledge Assets & Enablement Content
- Produce and maintain enablement artifacts such as:
o Reference implementations
o Troubleshooting guides for common and advanced issues
o Decision guides for framework, pipeline, and execution choices
- Partner with platform and product owners to ensure published guidance aligns with supported tooling and roadmap direction.
Out of Scope
- Direct feature development within application delivery teams
- Acting as embedded sprint capacity or side programming resource
- Ownership of application specific test delivery or execution
Expected Outcomes
- Reduced functional test automation escalations and cycle time to resolution
- Improved consistency in test framework usage and CI/CD integration
- Increased supportability for non-standard and edge case applications
- Clear, consumable test development standards that scale enterprise adoption
- Tangible reduction in delivery risk related to functional test automation failures
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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