Field Support/Deskside IT Support

Pittsburgh, PA, US • Posted 11 hours ago • Updated 11 hours ago
Contract W2
6 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Technical Support
  • ServiceNow
  • Microsoft Windows
  • IT Service Management
  • Deskside IT Support

Summary

Job Description:

The IT Deskside Support Engineer is responsible for delivering hands‑on, onsite technical support within healthcare facilities to ensure device reliability, end‑user productivity, and zero disruption to clinical and business operations. The role provides physical presence and smart‑hands capabilities that cannot be fulfilled remotely, especially in environments where uptime, speed, and accuracy directly impact patient care.

Experience

  • Minimum 4+ years of experience in:
    • Deskside IT Support
    • Field Support or Onsite IT Operations
  • Experience supporting enterprise or healthcare environments preferred.

Technical Skills

  • Strong hands‑on experience with:
    • Windows desktops and laptops
    • Common peripherals and printers
    • Basic networking concepts
    • Remote support coordination tools
  • Familiarity with ITSM tools (preferably ServiceNow).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099677
  • Position Id: 9059745
  • Posted 11 hours ago
Contact the job poster
SK

Shiva Kumar Mudigonda

Recruiter @ Talent Groups
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