HR Technology Business Analyst

Job Title - HR Technology Business Analyst

Duration - 12+ Months

Hybrid - Sleepy Hollow, NY, USA

Note - The Client is Moving from Beeline Vendor Management system to SAP Fieldglass

JOB DUTIES:

System Administration & Support

• Serve as the lead administrator and functional/technical SME for Beeline and prefer (SAP) Fieldglass as well
• Act as primary point of contact for operational issues and complex system inquiries from the NEMO Operations Team that require advanced troubleshooting or coordination with vendor support
• Work closely with Beeline relationship partners to monitor SLAs, escalate issues and provide feedback on product improvements
• Support the testing and deployment of Beeline system enhancements in collaboration with HR Tech leadership
• Monitor integration kickouts and failures, triage critical issues, and coordinate rapid resolution with internal teams
• Gather, analyze and assess changes being requested to contingent workforce ServiceNow workflows and seek guidance and approval from HR Tech leadership
• Identify and recommend process improvements and automation opportunities across the contingent workforce lifecycle
• Participate in system requirements gathering, design sessions, testing, and deployment activities for program service expansions as needed
• Prepare and deliver communications and training materials related to system changes and process updates
• Provide training support to new operations team members, ensuring consistency in system use, processes and best practices
• Maintain technical SOPs, Business Requirements Document (BRDs), and Integration Requirements documents (IRDs)
• Assist with process mapping, documentation and creation of Visio diagrams to support knowledge transfer and system optimization
• Collaborate with REGN IT and business stakeholders on new integration requests or updates to existing.

• Reporting & Data Management

  • Prepare mass data imports into the VMS while maintaining data integrity and audit compliance
  • Periodically audit Beeline data to ensure accurate data management
  • Produce regular operational and executive dashboards
  • Conduct intake for Beeline reporting requests by translating business needs into scheduled or ad hoc reports
  • Monitor report automations and ensure compliance with data governance standards
  • Train operations team on reporting tools and drive adoption of self-service reporting capabilities

  • JOB REQUIREMENTS:

    • 5+ years of experience in HR Technology, with a focus on system administration and support

    • Deep expertise with VMS platforms, Beeline preferred

    • Familiarity with HR system integrations and tools like Boomi or AWS

      • Proficiency with ServiceNow or other case management/ticketing systems

      • Advanced skills in Microsoft Excel and data analysis

      • Excellent written and verbal communication skills

      • Strategic and analytical mindset with a focus on continuous improvement

      • Ability to work independently, manage competing priorities, and thrive in a fast-paced, matrixed environment