Electronic Consulting Services, Inc (ECS Federal)

Alarm Technician I

Dulles, VA, US • Posted 6 hours ago • Updated 6 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

Technical Support
Database
Security Clearance
System Integration Testing
Training
Documentation
English
Customer Service
Data Entry
Microsoft Word
Microsoft Outlook
Microsoft Excel
Typing
Management
Radio
Communication
Multitasking
Supervision
SAP BASIS
Law
FOCUS

Summary

Job Description

ECS is seeking an Alarm Technician I to work in our Dulles, VA office.

Provide centrally managed technical support in the areas of alarm panel programming, diagnostic and service support, customer account support and support to contract field technicians.

Position Responsibilities:

Provide centrally managed technical support in the areas of alarm panel programming, diagnostic and service support.
Provide customer account support.
Provide support to contract field technicians.
Run reports from databases (RAMIV Preferred), program alarm panels, and operate alarm monitoring software.
Create reports, documents, and correspondence using Microsoft Office (Word, Excel, and Outlook).

Required Skills

Possess a high school diploma or General Educational Development (GED) diploma.
Be a citizen of the United States of America.
Be 18 years of age or older.
Be able to attain and maintain a USPIS Moderate Background Investigation (MBI) Clearance.
Be able to sit for an extended period of time while monitoring multiple computer monitors.
Be able to maintain professionalism under highly stressful situations.
Be able to read and comprehend the English language; including, printed regulations, written instructions, training material, etc.
Be able to write reports, and document events in a concise and accurate manner. This includes the ability to proofread all documentation for grammar, spelling, and punctuation.
Be able to speak the English language clearly and fluently.
Be able to provide quality customer service while communicating with internal and external parties.
Be able to hear ordinary telephone and radio conversations with either ear.
Must possess strong computer and data entry skills, including working knowledge of Microsoft Word, Outlook, and Excel.
Be able to type a minimum of 45 words per minute (WPM).
Be able to manage and prioritize tasks from multiple simultaneous sources (radio, telephone, alarm monitoring software, etc.).

Prerequisites:

Must have a minimum of one (1) year of favorable work experience in the alarm monitoring, installation and/or service industry.
Must possess strong communication skills and be able to communicate complex information to technical as well as non-technical personnel.
Must be able to multi-task and prioritize work.
Must be able to work independently with minimal to no supervision.

Desired Skills

Prior experience with alarm monitoring and computer-aided dispatch (CAD) software.

#ECS1

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3200+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10112MAN
Position Id: 3449
Posted 6 hours ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Structural Buildings Engineer

Olney, Maryland

•

Today

Description GPI has an immediate opening for a Structural Engineer at our Metro DC operation, which consists of offices in Olney, MD, Rockville, MD, and Springfield VA. Do you value a company that puts employee satisfaction and diversity at the forefront of who they are? If so, GPI wants you! GPI is a multi-discipline engineering firm providing planning, design, and construction services for transportation infrastructure and building system projects throughout the United States for over 50 yea

Full-time

USD 70,000.00 - 95,000.00 per year

Structural Building Engineering - Project Manager

Olney, Maryland

•

Today

Description GPI has an immediate opening for a Project Manager / Structural Engineer at our Metro DC operation, in the Olney, MD office. Do you value a company that puts employee satisfaction and diversity at the forefront of who they are? If so, GPI wants you! GPI is a multi-discipline engineering firm providing planning, design, and construction services for transportation infrastructure and building system projects throughout the United States for over 50 years. Ranked in the Top 100 Firms

Full-time

USD 95,000.00 per year

Photonics Engineering Technician C (Active Top Secret Clearance Required)

Chantilly, Virginia

•

Today

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trus

Full-time

Executive Assistant/Action Officer

Arlington, Virginia

•

8d ago

ICF is seeking a highly skilled and dynamic Senior Technical Editor and Action Officer to support senior federal leadership by delivering high-quality written products, managing cross-team tasking workflows, and ensuring clarity and consistency in organizational communications. This role is ideal for a detail-driven professional who excels in fast-paced environments and can balance editorial rigor with operational coordination. As a trusted advisor and resource, the Senior Technical Editor and A

Full-time

USD 74,090.00 - 125,954.00 per year

Search all similar jobs