Astir IT Solutions
Astir IT Solutions

Help Desk Engineers - L1/L2 Support

Erie, PA, US • Posted 1 hour ago • Updated 1 hour ago
Contract Independent
Contract W2
12 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • Windows OS
  • basic networking
  • hardware troubleshooting
  • Help Desk

Summary

Help Desk Engineers - L1/L2 Support

Erie, PA 16503 (Day 1 onsite)

12+ months contract

 

Required Skills & Qualifications:

  • Bachelor’s degree or diploma in IT, Computer Science, or related field.
  • 3+ years of experience for L1, 3–6+ years for L2 roles.
  • Strong knowledge of Windows OS, basic networking, and hardware troubleshooting.
  • Experience with Active Directory, user account management, and access control.
  • Familiarity with ITSM tools (ServiceNow, Jira, Remedy, etc.).
  • Good communication and customer service skills.

Thanks and Regards

 

Likhita V

Technical Recruiter

Astir IT Solutions Inc.

50 Cragwood Rd., Suite 219,South Plainfield, NJ 07080

Mobile :  | Ext - 779

Mail: |

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10110032
  • Position Id: AIT-Help Desk-1030
  • Posted 1 hour ago
Contact the job poster
RM

Robert Markowitz

Recruiter @ Astir IT Solutions

View Profile
Create job alert
Never miss an opportunity! Create an alert based on the job you applied for.
More jobs at Astir IT Solutions in Erie, PA