Erie, Pennsylvania
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Today
Help Desk Engineers - L1/L2 Support Erie, PA 16503 (Day 1 onsite) 12+ months contract Required Skills & Qualifications: Bachelors degree or diploma in IT, Computer Science, or related field.3+ years of experience for L1, 36+ years for L2 roles.Strong knowledge of Windows OS, basic networking, and hardware troubleshooting.Experience with Active Directory, user account management, and access control.Familiarity with ITSM tools (ServiceNow, Jira, Remedy, etc.).Good communication and customer servi
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