Sr. Infrastructure Project Manager

Job Title: Sr. Infrastructure Project Manager
Industry: Higher Education / University
Location: Boston MA (3-4 Days On Site)
Duration: 12 months Assignment – W2 Contract

Qualifications

Education

· Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field.

· Project management training/certification preferred (e.g., PMP, Agile, PRINCE2)

Experience

· 8–10 years of progressive IT project management experience, including managing large, complex, cross-functional IT initiatives in matrixed organizations.

· Demonstrated experience in delivering enterprise-level technology projects, such as CRM, ERP, infrastructure, data integration, or cloud-based systems.

· Minimum of 5 years of experience engaging with business units, technical teams, and executive stakeholders to translate business needs into actionable project plans.

· Proven ability to lead diverse project teams, set direction, communicate vision, and influence outcomes without direct authority.

· Experienced in navigating organizational change, managing competing priorities, and driving projects forward in ambiguous or evolving environments.

· A strong history of using data-driven insights to guide project planning and risk management.

PMO Knowledge and Skills

· Expert in project management methodologies, including Waterfall, Agile, and hybrid approaches.

· Proficient with project management tools such as MS Project, Smartsheet, ServiceNow, or Jira.

· Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.

· Excellent verbal and written communication skills with experience presenting to senior leadership.

· Demonstrated ability to build relationships, foster collaboration, and resolve conflicts across diverse stakeholder groups.

· Deep understanding of business processes and IT alignment, with the ability to deliver measurable value.

· Skilled in resource planning and budgeting for large-scale projects.

· Self-motivated, organized, and capable of working independently in fast-paced environments.

· Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business.

· Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.

Infrastructure Knowledge and Skills

· Progressive work experience in network infrastructure; hands-on experience.

· Current RCDD desired, Inactive RCDD or RCDD LAN Specialist, Installer, Technician required.

· Excellent problem solving and decision-making skills.

· Familiarity with blueprints, construction documentation, and AutoCAD

· Knowledge of BCSI Standards.

· Construction or related field experience.is a plus, though not required:

· Knowledge of cabling structures including fiber optic, copper, and coaxial.

Key Responsibilities & Accountabilities

Project Leadership & Execution

· Lead the planning, execution, and delivery of multiple large and complex IT projects across departments, ensuring alignment with university priorities and strategies.

· Develop and manage detailed project plans, milestones, scope statements, budgets, timelines, and resource allocations.

· Ensure project deliverables are completed on time, within scope, and on budget while maintaining high quality standards.

· Conduct risk assessments and implement proactive mitigation strategies.

· Monitor project activities, ensuring the currency, quality, and integrity of information, while providing consistency in content.

Stakeholder Engagement & Communication

· Serve as the liaison between technical teams, business units, and executive sponsors.

· Build and maintain strong relationships with stakeholders at all levels.

· Facilitate effective communication across cross-functional teams to ensure shared understanding of objectives, progress, and changes.

· Present project updates, risks, and performance metrics to governance groups and leadership.

Team Leadership & Collaboration

· Provide direction and support to cross-functional project teams, including internal staff and external vendors.

· Establish clear goals and responsibilities and promote accountability across team members.

· Foster a collaborative environment that encourages innovation, ownership, and problem-solving.

Monitoring, Reporting & Financial Oversight

· Track and report on project progress, milestones, risks, issues, and financials.

· Develop and publish status reports, prepare and modify schedules or plans as required.

· Ensure post-project evaluation, lessons learned, and knowledge documentation.

· Manage project budgets responsibly, identify cost-saving opportunities, and ensure financial accountability.

Management and coordination of Infrastructure Initiatives and Vendors

· Appoint and manage vendor/subcontractor projects such as installation and servicing cable (copper, coaxial, fiber-optic), optical, telecommunications and T1 networks as well as enterprise-wide, student residential and cabling networks such as NUnet, ResNet and HuskyCable.

· Review job reports constantly to track labor, material, and over-all job progress and status.

· Ensure quality of inventory and timely procurement and delivery of materials to jobsite.

· Coordinate installations of new networks and extensions of current network.

· Facilitate construction related technology relocation activities with external vendors, IS Customer Services and Northeastern departmental customer contact.

· Keep appropriate individuals informed of all installation and/or troubleshooting activities.