Job Description: Business Systems Analyst / Functional Consultant
Duration: 2+ months
Location: 100% remote
Job ID: JCP- 72144
Detailed Job Description
Public Trust
Specialized Skillset
Requirements Domain & Business Knowledge
• Deep knowledge of warehouse management and fulfillment systems.
• Knowledge of Inventory Management Systems, including parts management, work orders, cost tracking, and supplier interfaces.
• Ability to analyze upstream/downstream impacts across ~30 integrated applications and external systems (AssetWorks SAAS).
Technical & Analytical Skills
• Strong SQL skills for validating data, building test scenarios, and supporting defect analysis.
• Familiarity with Apache Kafka—understanding of message flows, schemas, and how data moves between systems.
• Experience validating API behavior, request/response structures, and integration rules.
• Ability to decompose complex processes into clear business logic, workflows, and testable requirements.
• Working knowledge of Oracle Forms.
• Working knowledge of Oracle databases, including how to trace data transformations and troubleshoot issues with developers.
• Ability to interpret logs, understand data mappings, and work with developers/architects to shape technical solutions.
Delivery & Process Skills
• Strong background in Agile/Scrum environments, including backlog refinement, writing stories, creating test cases, and participating in sprint ceremonies.
• Hands-on experience with project/work management tools, preferably VersionOne.
• Understanding of IT Service Management (ITSM)—incident, problem, change management (ServiceNow preferred).
• Ability to manage UAT and CAT testing sessions, including scenario development, user coordination, and tracking defects.
• Experience creating process documentation, user guides, SOPs, and support workflows. Cross-Team Facilitation
• Strong facilitation skills to lead discussions across multiple groups—business, developers, QA, vendors, and architects.
• Ability to serve as the liaison between business and technical teams, ensuring clarity of requirements and consistent communication.
• Skilled in running working sessions, gathering requirements, conducting impact assessments, and helping teams reach alignment.
• Comfortable escalating blockers and driving issues to closure across vendors and internal USPS teams.
Soft Skills
• Clear and concise communication, including the ability to break down complex topics for non-technical audiences.
• Highly organized, with the ability to manage multiple workstreams, priorities, and timelines.
• Detail-oriented, especially in documenting requirements, analyzing defects, and validating system behavior.
• Proactive problem-solver, able to trace issues across interacting systems and propose logical paths to resolution.
• Collaborative and team-oriented, comfortable working with large enterprise teams and cross-functional stakeholders.
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