REMOTE | CRM Architect

Hope you are doing good.

I am Pankaj Jain with SysMind Technologies, I’ve got an urgent requirement with my client across the USA.

Below is the job description, if you are looking for a new role please revert me with your updated resume or you can reach me.

Note: Contract Requirement

Position: CRM Architect

Location: REMOTE

Duration: Long Term Contract

Job Description:

Must Have:

• 12+ years of IT experience with at least 5+ years as a Solution Architect, Enterprise Architect, or CRM Architect.
• Extensive experience documenting current-state and target-state architectures.
• Strong experience with Microsoft Dynamics CRM / Dynamics 365 ecosystems.
• Deep understanding of enterprise application integration patterns.
• Proven experience assessing and rationalizing complex technology landscapes.
• Experience creating:

• Solution Architecture Documents
• Application Inventories
• Integration Diagrams
• Runbooks
• Deployment Guides
• Governance Models
• Support Transition Documentation

• Strong knowledge of:

• CRM platforms
• Web platforms and CMS solutions
• Customer portals
• ERP integrations
• Customer data management

• Ability to conduct discovery workshops and extract information from technical and business stakeholders.
• Strong understanding of application support models and operational governance.
• Experience working with architecture repositories and architecture management tools.
• Strong communication and presentation skills with the ability to explain complex technology concepts to leadership teams

Good to Have

• Experience presenting recommendations and findings to CIO-level stakeholders.
• Experience in homebuilding, construction, real estate, or customer-centric industries.
• Experience supporting ERP systems such as JDE.
• Experience with customer experience transformation initiatives.
• Knowledge of AI-assisted customer engagement solutions.
• Experience establishing architecture governance functions.
• Experience leading support transition and knowledge transfer engagements.

Warm Regards,

Pankaj Jain | SYSMIND LLC

SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.