Cisco Webex CCE (W2 Only)

Job Title: Cisco Webex (CCE) Location: Woodland Hills, CA/ Remote Duration: 6 + Months Contract Job Description: We are seeking an experienced Cisco Webex Contact Center (CCE) professional with strong expertise in Cisco collaboration platforms and voice technologies. The ideal candidate will be responsible for designing, implementing, and supporting enterprise-grade contact center solutions. Key Responsibilities: Design, deploy, and support Cisco Webex Contact Center (WXCC) solutionsConfigure a

AI Engineer Customer Experience (Webex Contact Center & Calabrio ONE) About the Role is seeking an AI Engineer to design, deploy, and maintain AI-driven agents across our Cisco Webex Contact Center (WxCC) and Calabrio ONE platforms. This role will focus on building intelligent virtual agents, leveraging speech analytics, and continuously optimizing customer interactions to reduce call volume, improve service quality, and enhance operational efficiency. What You ll DoBuild & Manage AI Agents (Cor

Location: Remote - with occasional 1-2 times per year travel Salary: Max upto $150K - DOE Competitive + Benefits (Please mention what you would be happy with) We re seeking a senior telephony engineer to co-lead design, development, and optimization of our Amazon Connect contact center integrated with Salesforce Service Cloud Voice. You ll be one of two technical owners for voice architecture, IVR/contact flows, Computer Telephony Integration (CTI), and analytics, and work closely with our data/

Cisco UC/Voice/UCCE/UCCX/PCCE Tier Engineer Working Hours: 4 - 10 hr staggered shifts as indicated on draft shift schedule for Eastern Time Zone Estimated Duration: 12-36 months Clearance: Must be able to pass a Public Trust type background check with fingerprinting and drug screening Requirements: Bachelor s degree required or equivalent experience. Five (5) years minimum experience in the Voice/Unified Communications, Unity, Unified Contact Center Enterprise (UCCE), AND Package Contact Cen