inimum Qualifications – Education & Prior Job Experience
Bachelor’s Degree in Computer Science or related discipline or an equivalent combination of education and work experience
5+ years serving as a Scrum Master, Scrum Lead, Agile Delivery Lead, or similar role.
7+ years working within Agile software development environments.
Experience supporting medium-to-large scale enterprise technology initiatives.
Top 3 Mandatory Skills and Experience
1. Agile Delivery Leadership
Proven experience leading Agile delivery teams.
Deep understanding of Scrum, Kanban, and SAFe methodologies.
Demonstrated ability to drive execution and remove delivery impediments.
2. Agile Tool Expertise
Strong experience with:
Azure DevOps (ADO)
Aha!
Microsoft Teams
Microsoft Office Suite
3. Stakeholder & Dependency Management
Experience coordinating multiple stakeholders across Product, Engineering, UX, Architecture, QA, and Business teams.
Strong facilitation, communication, and conflict-resolution skills.
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Nice-to-Have Skills and Experience
SAFe Scrum Master (SSM) Certification
Certified Scrum Master (CSM)
SAFe Advanced Scrum Master (SASM)
Experience supporting mobile application development teams
Experience in the airline, travel, hospitality, or transportation industry
Knowledge of DevOps and CI/CD practices
Experience with distributed and globally dispersed teams
Familiarity with digital customer-facing applications
Exposure to Lean Portfolio Management practices
1.Update:
OTHER: PLEASE READ
The Scrum Lead Contractor will be responsible for facilitating Agile delivery practices across one or more Mobile App product teams. This individual will serve as a servant leader and delivery facilitator, ensuring teams operate effectively within Agile frameworks while driving alignment between Engineering, Product, UX, Business, and dependent technology teams.
Core Responsibilities
• Lead and facilitate all Agile ceremonies including:
o Daily Standups
o Sprint Planning
o Sprint Reviews/Demos
o Sprint Retrospectives
o Backlog Refinement/Grooming
o PI Planning and related SAFe ceremonies
• Partner closely with Product Managers, Product Owners, Engineering Leads, Architects, UX teams, and business stakeholders to ensure sprint objectives and program commitments are met.
• Track and manage delivery risks, blockers, dependencies, and impediments, escalating issues proactively when necessary.
• Drive accountability around sprint commitments, team velocity, predictability, and delivery outcomes.
• Maintain Agile artifacts and metrics within Azure DevOps (ADO), Jira, or similar Agile management platforms.
• Support roadmap planning activities by coordinating cross-team dependencies and ensuring readiness for upcoming work.
• Facilitate discussions regarding scope, priorities, risks, and tradeoffs to maintain delivery momentum.
• Coach teams on Agile principles, Scrum best practices, and continuous improvement techniques.
• Work with leadership to provide visibility into:
o Sprint progress
o Release readiness
o Delivery risks
o Team health metrics
o Capacity planning
• Support release planning and deployment activities across multiple environments.
• Assist in the identification and removal of process inefficiencies and opportunities for continuous improvement.
• Partner with distributed, cross-functional teams including onshore and offshore resources.
• Create executive-ready reporting and status updates for program stakeholders and leadership.
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