Role : IT System Engineer
Location: Oakland, CA
Duration: 6+ Months
MOI : Telephonic & WebCam
Primary Skills: Windows, Active Directory, Azure AD, Routers, macOS, networking fundamentals, Microsoft 365 Admin Centre, Intune, switches, Wi-Fi setup, VPNs, and firewall configuration.
Need Candidates with a Minimum of 12 Years of Experience. This is 100% Onsite role and looking for West Coast Candidates.
About the Role:
Client is looking for a hands-on IT Infrastructure Specialist to manage and support the company s internal IT operations and infrastructure. This role will be responsible for maintaining laptops, desktops, office networking equipment, user onboarding/offboarding, device imaging, system setup, troubleshooting, and overall IT support across the organization.
The ideal candidate is proactive, technically strong, organized, and capable of supporting a fast-growing company environment.
Key Responsibilities:
- Configure, deploy, image, and maintain laptops, desktops, and workstations
- Manage employee onboarding and offboarding activities, including system provisioning and access setup
- Troubleshoot hardware, software, printer, and peripheral issues
- Set up and maintain office network infrastructure, including routers, switches, Wi-Fi access points, VPNs, and firewalls
- Install, configure, and support Windows and macOS environments
- Manage Microsoft 365, email accounts, Teams, SharePoint, and related collaboration tools
- Maintain inventory of IT assets, licenses, and hardware lifecycle tracking
- Support conference room technology, video conferencing systems, and office AV equipment
- Ensure endpoint security, antivirus updates, device encryption, and compliance standards are maintained
- Coordinate with external vendors and service providers for internet, telecom, and hardware procurement
- Perform routine system updates, backups, patching, and preventive maintenance
- Assist with IT documentation, SOP creation, and internal technology standards
- Support remote employees with VPN connectivity, device setup, and troubleshooting
- Monitor and improve overall internal IT infrastructure reliability and performance
Required Qualifications:
- 5+ years of hands-on IT infrastructure or desktop support experience
- Strong knowledge of Windows, macOS, networking fundamentals, and endpoint management
- Experience with laptop imaging and deployment tools
- Familiarity with Active Directory, Microsoft 365 Admin Center, Azure AD, Intune, or similar platforms
- Knowledge of routers, switches, Wi-Fi setup, VPNs, and firewall configuration
- Experience supporting hybrid and remote work environments
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service mindset
- Ability to prioritize tasks and work independently in a fast-paced environment
Preferred Skills:
- Experience with cloud-based IT administration
- Familiarity with cybersecurity best practices
- Knowledge of backup and disaster recovery procedures
- Exposure to virtualization environments and server management
- Certifications such as CompTIA A+, Network+, Microsoft, or Cisco certifications are a plus
What We re Looking For:
- Someone who takes ownership of internal IT operations
- A highly dependable and responsive team player
- Strong attention to detail and organizational skills
- Ability to support both technical and non-technical employees effectively
- Passion for building scalable and reliable internal systems.