7180 - Senior Technology Analyst WCAG & ADA Compliance (Must Reside in the SF Bay Area to be considered)

7180 - Senior Technology Analyst WCAG & ADA Compliance (Must Reside in the SF Bay Area to be considered)

Position Overview

Seeking experienced Senior Technology Analysts to support enterprise digital accessibility, WCAG, and ADA compliance initiatives. This role focuses on accessibility testing, remediation, governance, and content standards across web and document platforms. Candidates will work closely with cross-functional stakeholders to ensure public-facing content meets accessibility requirements and industry best practices.

Key Responsibilities

• Execute and support an enterprise accessibility strategy and roadmap
• Establish and maintain accessibility governance, policies, and standards
• Perform accessibility evaluations and audits; document findings and remediation plans
• Conduct manual and automated accessibility testing (web and documents)
• Remediate accessibility issues in PDFs, Word, PowerPoint, and HTML content
• Develop and maintain accessibility documentation, templates, SOPs, and job aids
• Provide training, guidance, and consultation to content owners and technical teams
• Track accessibility metrics, risks, and remediation progress; report status regularly
• Support compliance reviews, audits, and corrective action planning
• Facilitate working sessions and lead remediation efforts across stakeholders

Required Qualifications

• Bachelor s degree in information systems, computer science, accessibility/UX, communications, public administration, or a related field or equivalent experience
• 5+ years of progressively responsible experience in technology analysis supporting enterprise content platforms (CMS, intranet, web publishing, or digital document workflows)
• 3+ years of hands-on experience with digital accessibility testing, remediation, or governance, aligned with WCAG 2.1 Level AA and Section 508 principles
• Strong working knowledge of WCAG success criteria, including common failure patterns (headings, color contrast, links, tables, forms, images/alt text, captions, keyboard navigation)
• Experience with accessibility across HTML pages and Office/PDF documents, including differences in remediation approaches
• Ability to perform accessibility evaluations and produce clear, prioritized remediation plans
• Experience translating accessibility requirements into practical content standards and reusable templates
• Proficiency with accessibility testing approaches, including:
• Automated scanning tools (e.g., Siteimprove, BrowserStack, PDFix, or equivalent)
• Manual testing (keyboard-only navigation and basic screen reader validation)
• Document remediation tools (Adobe Acrobat Pro and/or Microsoft Office accessibility features)
• Familiarity with one or more CMS platforms (e.g., SharePoint, Drupal, WordPress) and publishing workflows
• Working knowledge of HTML/CSS sufficient to identify and communicate content-level accessibility issues
• Proven ability to lead initiatives, manage remediation backlogs, and report risks and progress
• Strong written and verbal communication skills; ability to explain accessibility concepts to non-technical audiences

Desired Qualifications

• Experience managing automated and manual accessibility testing programs
• Ability to provide guidance on semantic structure, ARIA usage, and keyboard support
• Experience planning and executing accessibility testing across web, mobile, PDF, and other digital formats
• Strong understanding of information architecture, usability, and accessible design principles
• Prior experience supporting accessibility initiatives within government or public-sector environments